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Beocom system problems

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Shg79
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Shg79 posted on Tue, Aug 17 2021 10:49 AM

I have 4 Beocom 6000 and 1 Beocom 2 all on the Beoline system.  all phones are working perfectly except they all failing to ring on an incoming call.  I have checked all the ringers in settings and they are all on.  If I use the intercom system they happily ring.  All incoming calls go directly to answerphone.

Has anyone any idea why all the phones are failing to ring?

Regards Stewart

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Guy
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Guy replied on Tue, Aug 17 2021 10:55 AM

If this has suddenly started happening don't rule out a fault on the line or at the exchange!

It's worth unplugging everything and connecting a different (probably non-B&O) landline phone to see if the fault is still there.  If so, give your landline provider a call to check for faults.

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