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Beovision Avant 55” - problème d’image

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Cedric
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Cedric posted on Sun, Nov 22 2020 5:09 PM

Bonjour tout le monde!

Ca fait des années que je n’étais pas venu, je suis moins l’actualité de B&O même si j’adore toujours les produits. Depuis hier soir j’ai un soucis d’image sur mon Beovision Avant 55”. Curieusement seule l’image de l’Apple TV est ok, mais les autres sources (télé, Blu-ray) me donnent une image pixelisée. J’ai changé le câble HDMI, j’ai switché d’une prise à une autre, ça ne change rien. Est-ce qu’il s’agit d’un problème connu?

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riverstyx
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Verified by Cedric

Is this an Avant mk1?

It looks like a video engine fault.

I'm guessing your apple TV is the 4k version as UHD video takes a different path through the video engine and can therefore be unaffected whilst all non-4k sources show this 'solarisation'.

 

 

Aussie Michael
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Verified by Cedric

I had the same issue, mine was also a Mk1.  

It requires a new video engine. It is a "solarisation" issue.  And it seems it happens quite a bit on these TV's.  Mine cost about $2,400 AUD to fix. 

I think B&O should really have issued a recall on these TVs and installed new video engines for customers. 

Even with COVID lockdown perhaps you can contact your dealer / service centre so they know to order the part / book the replacement with you when things come out of lock down. 

It's frustrating, and i was close to throwing out the TV and just going with something else.  Even though it was expensive, I still prefer having the Avant. 

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riverstyx
Top 100 Contributor
SouthWest UK
937 Posts
OFFLINE
Bronze Member
Verified by Cedric

Is this an Avant mk1?

It looks like a video engine fault.

I'm guessing your apple TV is the 4k version as UHD video takes a different path through the video engine and can therefore be unaffected whilst all non-4k sources show this 'solarisation'.

 

 

Cedric
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Cedric replied on Mon, Nov 23 2020 3:43 AM

Thank you for your reply.

I bought it end of 2014 so I guess it is the MK1 version and indeed the Apple TV is 4k.

Is there anything to modify in the settings or does it mean I have to get the video engine changed? During this official confinement time in France I’m afraid all B&O boutiques are closed Crying

Aussie Michael
Top 25 Contributor
Melbourne, AU
3,704 Posts
OFFLINE
Gold Member
Verified by Cedric

I had the same issue, mine was also a Mk1.  

It requires a new video engine. It is a "solarisation" issue.  And it seems it happens quite a bit on these TV's.  Mine cost about $2,400 AUD to fix. 

I think B&O should really have issued a recall on these TVs and installed new video engines for customers. 

Even with COVID lockdown perhaps you can contact your dealer / service centre so they know to order the part / book the replacement with you when things come out of lock down. 

It's frustrating, and i was close to throwing out the TV and just going with something else.  Even though it was expensive, I still prefer having the Avant. 

Cedric
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16 Posts
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Bronze Member
Cedric replied on Tue, Nov 24 2020 12:59 PM

It will be 800 Eur to change the video engine. Still ok but disappointing that B&O did nothing about this known issue.

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