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Beoplay M5 - new sw - 1.24.40904

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Dyssegaard
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Dyssegaard Posted: Mon, Oct 26 2020 5:19 PM
New sw available for M5: 1.24.40905

I have installed it and it works just fine. I cannot see any changes so far to functionality or setup menues.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40, AppleTV 4. Home office: Beolit 12, Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Dyssegaard
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When I turned my M5 off, I noticed that my

BR1 BT was updated.

I then turned the M5 on again using the BR1 BT, and now I’m able to select Spotify directly Smile:

This was not possible before the update. Previously I had to store Spotify in one of the MyButtons, if I wanted to select it with the BR1

BT.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40, AppleTV 4. Home office: Beolit 12, Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Millemissen
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Might be an update for the other products as well?

Please report your findings!

 

MM

There is a tv - and there is a BV.

mr_anders_son
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Beosound 1 has got an update to!

BeoVision Eclipse 55"...BeoLab 5 FRONT....BeoLab 4000 as REAR....BV5 HD....Beoplay V1-40....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

Razlaw
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Razlaw replied on Tue, Oct 27 2020 12:43 AM
No updates yet for my M5, Essence, or Core. Perhaps USA has yet to get the updates.

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Jaffrey2230
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Same here. No updates to US.

My B&O Home: 

 

  • Beolab 8002 + Beolab 2 + Beosound Core with Essence Remote (Office)
  • Beolab 6000 + Beolab 11 + Beosound Core with Essence Remote (Bedroom)
  • Beoplay A9 Mk2 (Living Room)
  • Beosound 1 with wireless dock (Portable)
  • Beosound Balance (Dining)
  • Beoplay H95 (Focused listening, travel)
  • Beoplay H9 (3rd gen) (retired)
  • Beoplay P6 (Portable)
  • Beotime wall clock (hallway entrance)
  • Beoremote X (poor man's Halo Big Smile)

 

 

 

ngnear
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ngnear replied on Tue, Oct 27 2020 3:06 PM
I‘m in Europe and no update(s) up until now.
Dyssegaard
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I’ve found this on the B&O support pages:

https://support.bang-olufsen.com/hc/en-us/articles/360047320672-Can-I-hide-and-show-sources-on-my-Beoremote-Halo-

I then changed the items in my local source list of my M5 (added bluetooth, optical, and line in) and after that, the added sources were shown in the music menu on my BR1 BT.

The resent sw updates to M5 and other NL- speakers seems to have added this funtionality to both the Halo and the BR1 BT Smile.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40, AppleTV 4. Home office: Beolit 12, Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

mbolo01
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mbolo01 replied on Wed, Oct 28 2020 7:40 PM
Dyssegaard:

The resent sw updates to M5 and other NL- speakers seems to have added this funtionality to both the Halo and the BR1 BT .

I guess this is related to remotes updates more than product updates as the local list management exists since a while and is already leveraged by physical remotes such as the Essence remote, as well as by the clever Mac tool developed by TLK

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Seanie_230
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ngnear:

I‘m in Europe and no update(s) up until now.

Nothing in UK as of yet

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

1990
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1990 replied on Thu, Oct 29 2020 10:15 AM

My Stage update to the 24 firmware yesterday. Nothing for the M3.

laseralex
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laseralex replied on Thu, Oct 29 2020 11:36 PM

mbolo01:
I guess this is related to remotes updates

I guess that is why the Moment isn't supported - there are no software updates planned for it.  :(

I really want a stage for my bedroom and a Halo for the kitchen.  But the Stage doesn't support Deezer which I listen to as I fall asleep every night, and the Halo doesn't support the Moment which I use all day long.

It's really a shame that B&O has given up on backward-compatibility.  :(  It was such a strength of theirs for so many years.

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 1x Beolab 6000 • 1x Beolab 3 • 3x Beolab 2 • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  9x Essence Remote  • 1x Beoremote Halo

1990
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1990 replied on Fri, Oct 30 2020 7:28 AM

laseralex:

But the Stage doesn't support Deezer which I listen to as I fall asleep every night

The Stage does support Deezer, just like any other NL-speaker!

Hiort
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Hiort replied on Fri, Oct 30 2020 7:29 AM

My M5 have problems since the latest FW update (october 27). When I started M5 in the morning to join what is played on the other devices in the house the sound is super "choppy" during a minute and the goes silent. Its not possible to add using the app. Restart is the only solution. This has happened the two latest mornings. The list of "critical event" is super long. Pasted example what it looks below, from when I started the device this morning until I did the restart.  I have reported to B&O support.

  • 30. 10. 2020 07:01:51
    Network state: down
  • 30. 10. 2020 07:01:37
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 07:00:39
    Network state: down
  • 30. 10. 2020 06:59:53
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:58:09
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:57:58
    Network state: down
  • 30. 10. 2020 06:56:56
    Network state: down
  • 30. 10. 2020 06:56:31
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:55:11
    Network state: down
  • 30. 10. 2020 06:53:47
    Network state: down
  • 30. 10. 2020 06:53:41
    Network state: down
  • 30. 10. 2020 06:53:12
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:53:07
    Network state: down
  • 30. 10. 2020 06:51:52
    Network state: down
  • 30. 10. 2020 06:51:45
    Network state: down
  • 30. 10. 2020 06:51:20
    Network state: down
  • 30. 10. 2020 06:50:56
    Network state: down
  • 30. 10. 2020 06:49:25
    Network state: down
  • 30. 10. 2020 06:48:27
    Network state: down
  • 30. 10. 2020 06:47:04
    Network state: down
  • 30. 10. 2020 06:46:57
    Network state: down
  • 30. 10. 2020 06:46:44
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:45:51
    Network state: down
  • 30. 10. 2020 06:45:22
    Network state: down
  • 30. 10. 2020 06:45:13
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:45:09
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 30. 10. 2020 06:45:09
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 30. 10. 2020 06:44:45
    Network state: down
  • 30. 10. 2020 06:44:38
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:44:37
    Network state: down
  • 30. 10. 2020 06:44:20
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 30. 10. 2020 06:44:20
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 30. 10. 2020 06:43:48
    Network state: down
  • 30. 10. 2020 06:41:54
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:41:45
    Network state: down
  • 30. 10. 2020 06:41:19
    Network state: down
  • 30. 10. 2020 06:41:01
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:40:56
    Network state: down
  • 30. 10. 2020 06:40:02
    Network state: down
  • 30. 10. 2020 06:39:36
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:38:49
    Network state: down
  • 30. 10. 2020 06:38:30
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:37:53
    Network state: down
  • 30. 10. 2020 06:37:33
    Network state: down
  • 30. 10. 2020 06:36:38
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:36:02
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 30. 10. 2020 06:36:02
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 30. 10. 2020 06:35:13
    Network state: down
  • 30. 10. 2020 06:34:49
    Authentication server unreachable, stopping Google Cast!
  • 30. 10. 2020 06:34:09
    Network state: down
  • 30. 10. 2020 06:30:11
    Network state: down

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

Dyssegaard
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Hiort:

My M5 have problems since the latest FW update (october 27). When I started M5 in the morning to join what is played on the other devices in the house the sound is super "choppy" during a minute and the goes silent. Its not possible to add using the app. Restart is the only solution. This has happened the two latest mornings. The list of "critical event" is super long. Pasted example what it looks below, from when I started the device this morning until I did the restart. I have reported to B&O support.

My M5 is on a cabled ethernet connection, and I have not experienced any problems since the sw update.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40, AppleTV 4. Home office: Beolit 12, Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

andy_js
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andy_js replied on Fri, Oct 30 2020 8:20 AM

Hiort:

My M5 have problems since the latest FW update (october 27). When I started M5 in the morning to join what is played on the other devices in the house the sound is super "choppy" during a minute and the goes silent.

I thought the choppiness was a feature exclusive to the Moment.  I guess B&O are rolling it out to the other NL products.

Hiort
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Hiort replied on Fri, Oct 30 2020 8:22 AM

Dyssegaard:

My M5 is on a cabled ethernet connection, and I have not experienced any problems since the sw update.

Good for you Smile

I have been instructed by B&O support to disable the "Bluetooth Always Open", and been asked a few questions around my case. Will see what happens. Maybe I should connect with cable...

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

lawrencejmcook
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andy_js:

I thought the choppiness was a feature exclusive to the Moment. I guess B&O are rolling it out to the other NL products.

😆
mbolo01
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mbolo01 replied on Fri, Oct 30 2020 10:30 AM
Hiort:

The list of "critical event" is super long.

No good .....

What kind of WiFi network do you have? Mesh? 2.4 / 5 GHz ?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

mr_anders_son
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Updated my M5 and BS1

Works perfect!

BeoVision Eclipse 55"...BeoLab 5 FRONT....BeoLab 4000 as REAR....BV5 HD....Beoplay V1-40....BV10-32....BC6-26....Beosound 9000....Beosound 1 New York edt....Beogram 4002....Beoplay M5....Beoplay M3....Beoremote Halo....BeoRemote One BT....Beo6....Beo4....Beo4 Cinema....BeoLink 7000....Serene....H95 Black LTD....H9i Rimowa....6 x H6....Form 1....U70...

Hiort
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Hiort replied on Fri, Oct 30 2020 3:29 PM

mbolo01:

 

What kind of WiFi network do you have? Mesh? 2.4 / 5 GHz ?

 

 

No mesh. Two Unifi access points. M5 is on 5 GHz. M5 show excellent signal strength.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

Hiort
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Hiort replied on Mon, Nov 2 2020 7:48 AM

I´ve got tired and wired my M5 to Internet.

Checked the critical events list this morning, and this is what it looked like. Can this be normal?

  • 2. 11. 2020 07:21:19
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 2. 11. 2020 07:21:19
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 2. 11. 2020 07:20:47
    Network state: down
  • 2. 11. 2020 07:17:26
    Network state: down
  • 2. 11. 2020 07:17:25
    Authentication server unreachable, stopping Google Cast!
  • 2. 11. 2020 06:20:21
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 2. 11. 2020 06:20:21
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 2. 11. 2020 06:19:47
    Network state: down
  • 2. 11. 2020 06:16:26
    Network state: down
  • 2. 11. 2020 06:16:24
    Authentication server unreachable, stopping Google Cast!
  • 2. 11. 2020 05:00:20
    Network state: down
  • 2. 11. 2020 04:56:56
    Network state: down
  • 2. 11. 2020 04:56:55
    Authentication server unreachable, stopping Google Cast!
  • 2. 11. 2020 03:04:44
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 2. 11. 2020 03:04:44
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 2. 11. 2020 03:04:09
    Network state: down
  • 2. 11. 2020 03:00:49
    Network state: down
  • 2. 11. 2020 03:00:47
    Authentication server unreachable, stopping Google Cast!
  • 2. 11. 2020 02:07:05
    Deezer: Login failed - error(name='Error: Service Unavailable', message='Can't connect to Deezer services')
  • 2. 11. 2020 02:07:05
    on_getDeezerToken: Can't get data from Deezer service, status: 3, code: 0
  • 2. 11. 2020 02:06:31
    Network state: down
  • 2. 11. 2020 02:03:12
    Network state: down
  • 2. 11. 2020 02:03:11
    Authentication server unreachable, stopping Google Cast!

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

mbolo01
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mbolo01 replied on Mon, Nov 2 2020 8:47 AM

Hiort:
Can this be normal?

Surely not, I would consider a factory reset unless your wired connection is OK and you don't want to take the risk of such reset.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

JGrusgaard
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I have the same problem. Seems like there is network connection problems.

I have tried several factory resets. The issue keeps coming back. Next thing i will try is to reset my wifi at home to see if that causes the problems.

Before the latest update I didn't experience any problems or critical errors in the logs.

Any information or news regarding this problems?

https


JGrusgaard
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Double post

mbolo01
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mbolo01 replied on Sun, Nov 8 2020 10:30 AM
Did B&O realized the issue as this upgrade has not yet reached my candidate targets where usually upgrades are deployed widely faster?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

tlk
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tlk replied on Sun, Nov 8 2020 10:37 AM

Dyssegaard:
New sw available for M5: 1.24.40905

I have installed it and it works just fine. I cannot see any changes so far to functionality or setup menues.

I have also installed version 1.24.40905.

It appears to work fine, in general, and I have not experienced any network issues as mentioned by others.

I have noticed, however, that connecting to TuneIn stations fails sporadically. Maybe once every 5-10 times. I am not sure if this is related to version 1.24.40905, issues at tunein.com or issues at the streaming servers. It seems to fail randomly and not just for a single station. It works when the station is selected again. The device does receive the command as it stops playing and signals that it is connecting to another station. Reproduced via the B&O iOS app. The wifi connection is stable and the "critical event log" has only "TuneIn:" entries.

Hiort
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Hiort replied on Sun, Nov 8 2020 11:04 AM
JGrusgaard:

I have the same problem. Seems like there is network connection problems.

I have tried several factory resets. The issue keeps coming back. Next thing i will try is to reset my wifi at home to see if that causes the problems.

Before the latest update I didn't experience any problems or critical errors in the logs.

Any information or news regarding this problems?

https

The problems remain...

I have a dialogue with B&O support and have submitted logs. According to support the issue are with Hq.

My ticket number 274378.

Recommend that you contact support.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

Hiort
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Hiort replied on Sun, Nov 8 2020 2:18 PM
Hiort:

According to support the issue are with Hq.

I mean that the development team now are looking at the logs.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

laseralex
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1990:

laseralex:

But the Stage doesn't support Deezer which I listen to as I fall asleep every night

The Stage does support Deezer, just like any other NL-speaker!

The Stage has built-in Deezer?  Not just "Join" over NL or chromecast/airplay streaming?

The product page at https://www.bang-olufsen.com/en/speakers/beosound-stage lists only TuneIn under the connectivity section:

     Integrated music services
     TuneIn internet radio

If it has Deezer, I'm buying one!

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 1x Beolab 6000 • 1x Beolab 3 • 3x Beolab 2 • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  9x Essence Remote  • 1x Beoremote Halo

Dyssegaard
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Hiort:

I mean that the development team now are looking at the logs.

Livingroom: BL3, BL11, BV11-46 Kitchen : Beosound 1 GVA, Beocom 2 Bathroom : M3 Library : A6, Beocom 6000 Bedroom : M5 Office : Beocom 2 Travel : Beoplay E8 2.0, Beoplay P2

Version 1.24.41628 for M5 is available now (in Copenhagen). I have installed it, and as far as I can tell, there is no new funtionality. Hopefully it is a bugfix that will take care of your problems with the previous update.

Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40, AppleTV 4. Home office: Beolit 12, Kitchen: Beoplay M5. Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Razlaw
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Razlaw replied on Fri, Nov 13 2020 2:06 AM
I hope it shows up in the USA soon.

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Hiort
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Hiort replied on Fri, Nov 13 2020 6:08 AM
Dyssegaard:

Version 1.24.41628 for M5 is available now (in Copenhagen). I have installed it, and as far as I can tell, there is no new funtionality. Hopefully it is a bugfix that will take care of your problems with the previous update. Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40 , AppleTV 4 . Home office: Beolit 12, Kitchen: Beoplay M5 . Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.

Thanks,

I certainly hope so.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

Hiort
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Hiort replied on Fri, Nov 13 2020 12:09 PM

Have notification of a new firmware (1.24.41628) in the app now.

Will update and keep fingers crossed...

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

Razlaw
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Razlaw replied on Fri, Nov 13 2020 12:40 PM
Could someone with the newest version check something for me? Could you see if the Tune In station Venice Classic Radio now works? It stopped working a few months ago due to a change in the format.

I have been told that the update should have solved the problem. Still waiting for the update to get to the USA.

Thanks!

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

tlk
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tlk replied on Fri, Nov 13 2020 1:18 PM

Hi Razlaw,

I am currently listening to that TuneIn station (s95144) on an M5 with v1.24.40905.

$ export BEOPLAY_NAME="Beoplay M5 i køkkenet"
$ beoplay-cli tuneIn s95144
$ beoplay-cli monitor
RemoteCore.NotificationBridge.DataConnectionNotification(state: RemoteCore.NotificationSession.ConnectionState.connecting, message: nil)
RemoteCore.NotificationBridge.DataConnectionNotification(state: RemoteCore.NotificationSession.ConnectionState.online, message: nil)
RemoteCore.Source(id: "", type: "", category: "", friendlyName: "", productJid: "", productFriendlyName: "", state: RemoteCore.DeviceState.unknown)
RemoteCore.Progress(playQueueItemId: "", state: RemoteCore.DeviceState.unknown)
RemoteCore.Volume(volume: 15, muted: false, minimum: 0, maximum: 90)
RemoteCore.Source(id: "radio:2714.1200304.28096178@products.bang-olufsen.com", type: "TUNEIN", category: "RADIO", friendlyName: "TuneIn", productJid: "2714.1200304.28096178@products.bang-olufsen.com", productFriendlyName: "Beoplay M5 i køkkenet", state: RemoteCore.DeviceState.play)
RemoteCore.Progress(playQueueItemId: "plid-5794", state: RemoteCore.DeviceState.preparing)
RemoteCore.NowPlayingRadio(stationId: "s95144", liveDescription: "", name: "s95144")
RemoteCore.Progress(playQueueItemId: "plid-5794", state: RemoteCore.DeviceState.preparing)
RemoteCore.NowPlayingRadio(stationId: "s95144", liveDescription: "Luigi Boccherini (1743-1805) - Quintetto per archi in do Maggiore G310 (Richard Lester, primo violoncello - The Vanbrugh Quartet)", name: "Venice Classic Radio * Auditorium")
RemoteCore.Progress(playQueueItemId: "plid-5794", state: RemoteCore.DeviceState.play)
RemoteCore.Progress(playQueueItemId: "plid-5794", state: RemoteCore.DeviceState.play)

 

Razlaw
Top 25 Contributor
Posts 4,115
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Razlaw replied on Fri, Nov 13 2020 7:44 PM
I am glad to hear that it works. Thank you for checking.

Beolab 50s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

Hiort
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Hiort replied on Fri, Nov 13 2020 10:17 PM
Still hiccups on M5 post update.

Critical events list is still super long:

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

Hiort
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Sweden
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Hiort replied on Tue, Nov 17 2020 10:20 AM

 

After B&O support confirmed receipt of logs from me and kept silent for 12 days I received the following:

"Thank you for reply.

We're sorry to hear you're still having issues with your Beoplay M5, we've confirmed that this issue is related to the software and not the hardware of the Beoplay M5, we don't have an estimated time frame as to when we'll have this resolved as yet, we can assure you resolving this software issue is a priority for us, and we'll update you as soon as possible, we recommend you power cycle when this occurs as we don't have another work-around for it.

We appreciate your patience & understanding, please, do not hesitate to contact us again if you have a doubt or another question."

I have continuously fed them logs during this time and explained what is happening.

Now I just keep my fingers crossed that they fix this. Thereafter I will shut of the automatic FW updates....

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

mbolo01
Top 75 Contributor
Annecy - France
Posts 1,716
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mbolo01 replied on Tue, Nov 17 2020 10:58 AM

Sad news .... I would ask and insist to have the working version of the firmware made available for you to download and install the time they fix the issue. I have done that for my Core that is not working properly since March update.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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