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Beolit 15 charging issues

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ssi76
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ssi76 posted on Wed, Sep 23 2020 7:09 PM

Hi;

I have two brand new Beolit 15 (new as they where bought more than 2 years ago, but not unpacked until now)

First charge everything was fine, but 2nd time around, the stopped charging. They can play fine plugged in. They charging lite blinks orange but the battery does not charge. Also stays at 0% in the bioplay app. I have tried to leave them charging for several days but stille no luck.

I have tried software uddate and reset to factory settings  -no luck.

A dealer told me that should make sure to push the power cable (double knott cable) firmly in, but still no difference.

Any good advice anyone?

Best regards, Søren

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