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Beosound 2 - tunein log in problem

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Fansastic
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Fansastic posted on Thu, Jul 23 2020 7:05 PM
Hello there,

Since short time I notice that my BS2 losses login in with TuneIn. In Beotool it is shown after short time when I logged in that the service is unconfigured.

Maybe due to latest software update?

Anyone else with same problem?

Thanks

Serge

BV Eclipse 55 Brass - BL 18 Brass - BL 19 Brass - BL17 Black - BL 3 White - BS Moment - BS 2 Brass - BV Horizon 48 - BS3000 - BS 3200 - BS Essence MK2 - BL 4000 - V1 40 Black - V1 40 White - BLC NL/ML - H6 -  H4 - E8 Motion - A8 Earphone - Beolit 12 - Beolit 15 - Beoplay A1 Green - Beoplay A3 White

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badgersurf
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My besound 1 and my essence have been doing this as well.

need to raise a ticket for it.

 

Fansastic
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Thanks and I send a message to B&O Support

BV Eclipse 55 Brass - BL 18 Brass - BL 19 Brass - BL17 Black - BL 3 White - BS Moment - BS 2 Brass - BV Horizon 48 - BS3000 - BS 3200 - BS Essence MK2 - BL 4000 - V1 40 Black - V1 40 White - BLC NL/ML - H6 -  H4 - E8 Motion - A8 Earphone - Beolit 12 - Beolit 15 - Beoplay A1 Green - Beoplay A3 White

Stan
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Stan replied on Sun, Jul 26 2020 7:39 PM

I am not having this problem with bs2 (mk1, non-google) and latest software.
badgersurf
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Fansastic:
Thanks and I send a message to B&O Support

Did you ever get a solution for this?

Thanks

Toby

Beobuddy
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Beobuddy replied on Thu, Aug 20 2020 11:14 AM

Try to enter the BS product configuration page, where you can store your TuneIn credentials under local sources.

badgersurf
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I have to do that daily, its not saving the login info for my BS1 or my Essence!

 

Beobuddy
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Beobuddy replied on Thu, Aug 20 2020 12:59 PM

badgersurf:

I have to do that daily, its not saving the login info for my BS1 or my Essence!

There are 2 different locations where you can enter your credentials afaik. The first is at the product its  page (black webpages) and the common account page in the B&O app. There is the radiosection where you can enter the same credentials.

 

I'm still not sure what Beoportal includes. I think I do, but it gives on regular base "Not ready". On different devices on different moments. I have started to neglect these notifications in Beotool.

 

Fansastic
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The Hague, The Netherlands
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No solution whatsoever, B&O suport stated that my app was out of date, did software update but no result. Seems like a fault in the software of the BS2. Hope they will fix it in short time

BV Eclipse 55 Brass - BL 18 Brass - BL 19 Brass - BL17 Black - BL 3 White - BS Moment - BS 2 Brass - BV Horizon 48 - BS3000 - BS 3200 - BS Essence MK2 - BL 4000 - V1 40 Black - V1 40 White - BLC NL/ML - H6 -  H4 - E8 Motion - A8 Earphone - Beolit 12 - Beolit 15 - Beoplay A1 Green - Beoplay A3 White

Stan
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Stan replied on Thu, Aug 20 2020 4:36 PM

I had a similar problem with Deezer a year or so ago.  No matter what I did, it would only play 30 seconds of a song (the way it behaves when you're not subscribed or logged in).  Followed up with Deezer support, and they were not much help (make sure all your devices are logged out, then log back in one by one).  It didn't help so I cancelled Deezer.  I recently re-subscribed, and all is working.

I guess I would recommend trying what Deezer suggested. Make sure all of your devices are logged out of TuneIn, then log back in and see if it fixes it.

Stan

 

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