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beolit 12 not charging

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2020jfrancis
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2020jfrancis Posted: Fri, Feb 14 2020 4:17 AM

although I have had my beolit 12 for several years, I have probably used it for about 20 hours. it has been boxed up. the sales man explained that I could use it with Apple products, he failed to mention that it was not compatible with anything else.
Could someone tell me why it wont charge it fails to work. I have updated software, this did not help. 

Has anyone else had the same malfunction? 

crossbytje
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crossbytje replied on Fri, Feb 14 2020 11:00 AM

It's possible that your battery simply drained completely. You need a little remaining charge in it to be able to recharge it. I had this happen to an older macbook which was not used for over a year. The battery is simply dead.

Normally, the device stops working due to an 'empty' battery long before it's completely dead, so there is time enough to charge it. If it is boxed up for a long time, it may however be gone completely.

You'll have to use it plugged in from now on, or look out for a replacement battery.

That is my guess.

Beolit 12 - Beolab 4 pc (dead now) - Beoplay H5 - Beolab 9 - BeoRemote One BT - Beoplay M3

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