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avant tv ng 55 inch

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malcolm welborn
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malcolm welborn posted on Wed, Feb 12 2020 9:37 AM

my avant tv has suddenly got two thin lines across the screen white line across the middle of the screen and one at the bottom of thre screen, dependant on the background  colour of the programme sometimes shows as black lineany ideas what this is and can I correct this myself. before I go to bang and Olufsen as its still under guarantee

Malcolm welborn

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marcengels
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Hi, mine does exactly the same thing. White thinn lines on the top and bottom of the screen!!

malcolm welborn
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wonder if we can correct it

beoaus
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beoaus replied on Thu, Feb 13 2020 8:50 AM
I suppose you both tried the power reset. Holding the power button on the remote for up to 60secs. Like a cold boot.

Then let the TV start and do it’s own thing for a while?

Beoaus
marcengels
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Hi Beoaus, have not tried that. Even did not know that is a cold boot!!! I assume holding power button for 60 seconds when the tv is on? Will try that later today. Thanks.

marcengels
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This is no factory reset or is it??

beoaus
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beoaus replied on Tue, Feb 18 2020 4:04 AM
No. It just turns the TV off.

Aussie Michael
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marcengels:

This is no factory reset or is it??

The only reset I have ever seen in the Avant manual (not the ng model) was to re select your country and follow the prompts and that resets the TV

Is your NG Android ?

I have reset my BV14 to factory via the service menu before so if it’s Android it can be done

“reinstall tv”
beoaus
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beoaus replied on Tue, Feb 18 2020 10:13 AM

I believe its the NG version. So a "cold" restart of the TV should restart the Android OS.

May require a power off as well.

Beoaus.

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