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Beosound moment light bleeding

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IA64
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IA64 posted on Thu, Dec 5 2019 1:23 PM

Hi guys, I received my besound moment few months ago but I was in the middle of relocating for good. So yesterday, I unboxed everything ( from dealer ) and to my surprise the screen has clouding and light bleeding on the edge. 

 

Attached some pictures for your reference. Is there anything I can do about it? Is this even normal or does it qualify for repair ? 

 

Thanks

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mbolo01
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mbolo01 replied on Thu, Dec 5 2019 3:59 PM
It does qualify for repair. I’ve never seen that on mine so far.

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

StUrrock
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StUrrock replied on Thu, Dec 5 2019 11:30 PM

I bought a BeoSound Moment.

It was a moment of madness.

StUrrock
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StUrrock replied on Thu, Dec 5 2019 11:30 PM

I bought a BeoSound Moment.

It was a moment of madness.

IA64
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IA64 replied on Fri, Dec 6 2019 12:12 AM

Would you please elaborate? 

laseralex
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laseralex replied on Fri, Dec 6 2019 3:44 AM

I have two Moments; one does this, while the other does not.  I moved the one with the bleeding to the office where I never operate in the dark.  With room lights turned on it is not at all noticeable, so I haven't concerned myself further.

Sources: 2x Beosound Moment • 4x Beosound Essence Mk II
Speakers: 3x Beolab 8000 • 1x Beolab 6000 • 1x Beolab 3 • 3x Beolab 2 • 4x BeoPlay M5 • 1x BeoPlay A6
Control:  9x Essence Remote  • 1x Beoremote Halo

Fansastic
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Fansastic replied on Fri, Dec 6 2019 7:32 AM
Hi,

I’ve checked mine and no actual bleeding noticeable. When I made a picture, slightly bleeding is showing.

I had my tablet replaced after it was first only repaired. After the first repair the screen was bleeding more, particularly when I twisted the screen very softly (holding both ends and turning it slightly counter wise). Turned it in again as the screen was fixed to tight into the outer case. Fixed the issue but after a while the tablet died on me and was replaced with a new one.

If the bleeding is noticeable with the naked eye I would return it to get repaired.

BV Eclipse 55 Brass - BL 18 Brass - BL 19 Brass - BL 3 White - BS Moment - BS 2 Brass - BV Horizon 48 - BS3000 - BS 3200 - BS Essence - BL 4000 - V1 40 Black - V1 40 White - BLC NL/ML - H6 -  H4 - E8 Motion - A8 Earphone - Beolit 12 - Beolit 15 - Beoplay A1 Green - Beoplay A3 White

IA64
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IA64 replied on Thu, Dec 12 2019 2:34 PM

Hello,

 

Dealer was able to replace my beosound moment. Now I have a bigger issue. I can't get it to work. I tried resetting and restarting but I'm getting the following issue although I have a working internet connection both through WIFI and LAN.

 

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