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BeoPlay A1

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Michael
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Michael Posted: Mon, Nov 11 2019 8:35 PM
Hello,

Friend bought a new A1 and it sounds bad. Distorted sound. Not pirate copy from China. B&O refuses to replace but made it after several tries, the new one sounds just as bad. He already have a several year older A1 just like me and that one and mine sounds much better.

It seems like they changed something but B&O say it’s the same, however it sounds like it’s something broken or changed. The app and firmware doesn’t make any difference either. Anyone else notices anything like this?
Pat
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Pat replied on Mon, Nov 11 2019 9:07 PM
Which colour is it, blue?
Michael
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Michael replied on Mon, Nov 11 2019 9:12 PM
Pat:

Which colour is it, blue?

No it’s beige/brown. Here’s a video with how it sounds

https://youtu.be/sLluRlqoEhU
PaulGiles
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PaulGiles replied on Mon, Nov 11 2019 9:19 PM
Maybe the broken case fault? Take off the outside cover and look for cracks where the screws hold the black plastic parts.
moxxey
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moxxey replied on Mon, Nov 11 2019 10:25 PM

Michael:

No it’s beige/brown. Here’s a video with how it sounds

https://youtu.be/sLluRlqoEhU

I have one of the original A1's and love it, but it does suffer from distortion. I can play certain Spotify tracks and some cause it to distort. Never get that issue on the BeoSound 2 with the same audio track. Oddly I find the P1 suffers from less distortion, so often use that instead.

Aussie Michael
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I have two early A1s.  I have never heard it distort. 

But i haven't played either of them for a year, so maybe i should try them again. 

Hope it gets resolved very soon for your friend. It's frustrating.  Especially if you actually recommended that device to them. 

mbolo01
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mbolo01 replied on Tue, Nov 12 2019 8:47 AM
PaulGiles:

Maybe the broken case fault? Take off the outside cover and look for cracks where the screws hold the black plastic parts.

To illustrate PaulGiles recommendation, this is how I fixed mine following advices found in this forum. I filled the screws holes with cotton (my choice) and put a tape on the holes, bass “farting” symptom disappeared and my A1 sounds like the first day:

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Michael
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Michael replied on Tue, Nov 12 2019 1:18 PM
mbolo01:

To illustrate PaulGiles recommendation, this is how I fixed mine following advices found in this forum. I filled the screws holes with cotton (my choice) and put a tape on the holes, bass “farting” symptom disappeared and my A1 sounds like the first day:

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Thanks! I forwarded this to my friend who is in South Africa. We both have the older A1 too and they don’t sound weird. I don’t find that it distorts really either but it adapts to the volume so on high levels bass is weaker but the new one sounds like it’s farting yes. Haha. So weird!

PaulGiles
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PaulGiles replied on Wed, Nov 13 2019 8:21 PM
Yep, very well explained. The plastic deterioration is the cause of distortion.
matador43
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matador43 replied on Thu, Nov 14 2019 7:47 AM

Hi there,

Is there something specific about "early" A1's? Is there such a thing like MK1 or MK2 etc?
I only noticed they changed the package design at some point. 

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