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B&O Beoplay H9i Owners Poll

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arunashamal
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arunashamal posted on Mon, Oct 14 2019 6:01 AM

Hi guys I have second h9i touchpad fail within 5 months... The touch gestures sometimes work, and most of the times don't work except for play/pause.

I'd love to know how many people own H9i and if you have similar problems with the touch pad, as I can see many threads on reddit etc with the same problem....

thanks

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leosgonewild
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I am on my third pair due to the sibiliance issue. Never had issue with the touchpad on the H9i, nor H9, H7, H8 for that sake.

Roger
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Roger replied on Mon, Oct 14 2019 8:53 AM

Same touchpad issues - but have given up the touchpad and just use my phone. But doesn't look good for my B&O H9i when the AirPod Pro is released in the near future - then I will retire them.

Roger

lawrencejmcook
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I have two pairs of H9i headphones and the touch pads work fine.
Rolf 2
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Rolf 2 replied on Tue, Oct 15 2019 9:28 PM
Hi, same with mine, only play/ pause occasionally. Volume control without function for most of the time. Did send it to customer service for exchange.

Kindest regards,

Rolf
Rolf 2
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Rolf 2 replied on Sat, Oct 19 2019 10:23 PM

I must say - WOW, what an excellent customer service experience! After receiving a return voucher via the Beoplay return services website, I dropped the parcel at ups on early Monday afternoon. After receiving confirmation of shipment and delivery at B&O service site, my new H9i has been delivered at Thursday noon. Quick and smooth process.

The new headphone works well and flawless, all functions of the touchpad perform what they are supposed to. The app integration works as well without any problems.

Kindest regards,

Rolf

IngvarW
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IngvarW replied on Mon, Oct 21 2019 12:19 PM

Volume, etc on the touch pad is hard to get to work smooth. I normally use the source volume/paus or just take the headphones of my head and that pause-functions works without problem, 

Current; Beosound 2, BV Horizon 48,  2*BL3, BL11, Beolit 12, Beolit 15, Beoplay P6, Beoplay A9, Beoplay H9i

Earlier; BV 10-46, 2*BL3, BM5/BS5, BS9000, BL8000, BV7-32, MX7000, Beoport, Beocord 8000, MX4002, BL2000, Beocom1, Beotalk1200

sethlowe
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Rolf 2:

I must say - WOW, what an excellent customer service experience! After receiving a return voucher via the Beoplay return services website, I dropped the parcel at ups on early Monday afternoon. After receiving confirmation of shipment and delivery at B&O service site, my new H9i has been delivered at Thursday noon. Quick and smooth process. google street view

The new headphone works well and flawless, all functions of the touchpad perform what they are supposed to. The app integration works as well without any problems.

Kindest regards,

Rolf

Thanks for this - much appreciated!

 

 

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