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Issue with TuneIn favorites?

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mbolo01
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mbolo01 posted on Sat, Sep 21 2019 9:13 AM
This morning, as every morning, I started one of my TuneIn favorite radio on my Core and another unknown radio started instead. I then tried another favorite and again an other unknown radio started.

I went to popular radios around me, pickup one, which was corresponding to the choice, then back to my favorites and stations selected from the favorite list were back to normal.

I tried my favorite from the TuneIn IOS app and it is working as expected.

Is anyone facing the issue?

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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PaulGiles
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Similar. Tune in can sometimes go wonky.

Although last night my core decided to just sit and do nothing, brexit bug I reckon.
Opman
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Opman replied on Sat, Sep 21 2019 12:28 PM

Hi

There was an issue with Tune in a couple of weeks ago when they had a global loss of service.

When service resumed we had to remove all favourites and save again. It has worked fine since then.

Opman

mbolo01
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After more investigation I found that TuneIn connection had dropped from the App and when I tried logout/login from a product, I could not login again while the same operation with the TuneIn app works.

So I’m now facing Gracenote communication impacting my Moment and TuneIn login impacting all my products .... B&O products are so vulnerable to service providers that vinyles and locally store digital music is a must for me.

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

bs206
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bs206 replied on Sat, Sep 21 2019 3:06 PM

Same problems here with Tune-In on all products.

Razlaw
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Razlaw replied on Sat, Sep 21 2019 3:16 PM
No problems here (the US). Tune in on Core with BR1 working normally. However, BeoTool shows not configured and B and O app says not logged in.
mbolo01
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Razlaw:

No problems here (the US). Tune in on Core with BR1 working normally. However, BeoTool shows not configured and B and O app says not logged in.

There is no issue playing radios via TuneIn but if you have favorites, and have not disconnected from TuneIn yet, the radio behind the tile is not the one expected.

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Razlaw
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Razlaw replied on Sat, Sep 21 2019 7:11 PM
mbolo01:

There is no issue playing radios via TuneIn but if you have favorites, and have not disconnected from TuneIn yet, the radio behind the tile is not the one expected. BS Moment, BS Core, BS Ouverture, Beogram 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

My favorites are working fine. Proper favorites are there. Can select both with the app and the BR1.
mbolo01
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Razlaw:

My favorites are working fine. Proper favorites are there. Can select both with the app and the BR1.

Lucky you are! At least an indication that it could be geographically related.

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Razlaw
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Razlaw replied on Sat, Sep 21 2019 9:22 PM
mbolo01:

Lucky you are! At least an indication that it could be geographically related. BS Moment, BS Core, BS Ouverture, Beogram 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Yes, am glad it is working. But strangely, app still shows me as not signed in and will not let me sign in.
mbolo01
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Back to normal today, login to TuneIn from B&O products/App works, favorites are back and operational. Surely a TuneIn maintenance over the weekend ...

BS Moment, BS Core, BS Ouverture, BG 4002, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

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