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Update a factory resetted BeoSound 5

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northswede
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northswede posted on Wed, Jul 17 2019 5:27 PM

I have factory resetted my BeoSound 5, but now I can't update the system since the system can't connect to the B&O update server.

Is there a way to get the latest SW version some other way?

 

Best regards
Northswede 

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Weebyx
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Weebyx replied on Wed, Jul 17 2019 6:39 PM

northswede:

I have factory resetted my BeoSound 5, but now I can't update the system since the system can't connect to the B&O update server.

Is there a way to get the latest SW version some other way?

 

Best regards
Northswede 

For about a month ago, I did the same, at that point the server worked fine. Are you sure your unit has access to the internet ?

/Weebyx

delroy
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delroy replied on Wed, Jul 17 2019 9:15 PM

I’m pretty sure the servers are down. I can’t connect to them either...

northswede
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Seems that I just missed the last update from the servers.

Well, the question still remains; Is there a way to update a BS5/BM5 to the latest SW off-line?

Esax
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Esax replied on Fri, Jul 19 2019 12:18 PM
What’s the latest software?

Beovision 7-55 MK1 red, Beolab 10 red. Beolab 50, all black. Beolab 17 broken ice. Beolab transmitter. Apple tv4 and apple express 2.

RaMaBo
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RaMaBo replied on Mon, Jul 22 2019 12:44 AM

Hi,

 

my BeoMaster 5 gives the following information:

BM5 OS Image: 7.02 (it's the version on the Harddisk itself)

BM5 OS Update: 7.03 (Update Version for the BM5 OS Image)

BM5 Application: 7.04.01.1945

 

But it's not only the Update Server which is not available but also the connection for N.Radio updates gives a 'Server not available' message. But this message comes also when the BeoPlayer application on my Computer tries to get an update for N.Radio.

 

Ralph-Marcus

Weebyx
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Weebyx replied on Mon, Aug 19 2019 10:06 AM

northswede:

I have factory resetted my BeoSound 5, but now I can't update the system since the system can't connect to the B&O update server.

Is there a way to get the latest SW version some other way?

 

Best regards
Northswede 

Did the servers come online again ? 

/Weebyx

northswede
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Weebyx:

Did the servers come online again ? 

/Weebyx

Sadly not to my knowledge, I opened an support case but was asked to contact my dealer after some problem solving attempt from B&O support.

My solution was to sell my device in it's factory reseted state.

 

//Northswede 

Weebyx
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Weebyx replied on Wed, Aug 21 2019 7:09 AM

northswede:

Weebyx:

Did the servers come online again ? 

/Weebyx

Sadly not to my knowledge, I opened an support case but was asked to contact my dealer after some problem solving attempt from B&O support.

My solution was to sell my device in it's factory reseted state.

 

//Northswede 

So what about the radio stations ? They cannot be downloaded either after factory reset ? 

This is sad, as it effectively renders the Beosound 5's that need new MB or HDD useless after a complete reset with the USB service tool ?

/Weebyx

TWG
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TWG replied on Wed, Aug 21 2019 8:33 AM

After factory reset you'll still have a HDD audio player with Beo 4 / 5 / 6, Masterlink, MLGW and BLGW support.


Maybe somebody does have a clean Beomaster 5 with all the latest updates and can upload a discimage or something like that which can be used for future Beomaster 5 repairs.

Or if somebody knows where the updates are saved on the Beomaster 5 harddrive, only the updates can be uploaded to be save for future repairs.

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