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Beolab 3500 sound troubles

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DinoD
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DinoD posted on Fri, Dec 14 2018 3:40 AM

Hey guys,

just received a BL3500, but there seams to be a strange problem, speakers has clicking/ticking sounds. 

any help would be greatly appreciated.

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DinoD
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DinoD replied on Sat, Dec 15 2018 6:36 PM

Anyone have any ideas?

DinoD
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DinoD replied on Sat, Dec 15 2018 6:36 PM

Anyone have any ideas?

DinoD
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DinoD replied on Sat, Dec 15 2018 6:36 PM

Anyone have any ideas?

OldJack
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Where did you plug BL3500 ?

Beogram 6500 MMC2,Beosound Ouverture,2xBeolab 8000,2xBelolab 4000,Beolab 2,Beolab 7.2,Beo4 navi, 2xBeocom2,Serene,Beosystem 3 mk3,H6 2nd gen,Earphones A8,A9 keyring,Bottle opener,Wine Set,4Ktv Samsung 55'',Beolab 7.1 with 42''Panasonic plasma,Oppo udp-203, LinTronic.

DinoD
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DinoD replied on Mon, Dec 17 2018 5:25 AM

I’ve have only tried in MCL mode connect to air port express, as I don’t have master link. 

Hiort
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Hiort replied on Mon, Dec 17 2018 6:36 AM
DinoD:

I’ve have only tried in MCL mode connect to air port express, as I don’t have master link.

That will not work.

Contact Steve at Soundsheavenly. I think he can help you with the connections.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Library: A6, Beocom 6000 Bedroom: M5 Office: Beocom 2 Travel: Beoplay E8 2.0, Beoplay P2

DinoD
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DinoD replied on Wed, Dec 19 2018 7:48 PM

I got the Mk1 cable from sound heavenly. 

its the speakers them selves that are the problem.

here is a sound clip with nothing plugged in and in MCL mode. 

 

https://www.dropbox.com/s/3sjd3hxprori3yx/IMG_5110.MOV?dl=0

DinoD
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DinoD replied on Thu, Dec 20 2018 5:02 PM

Anyone??

Steve at Sounds Heavenly
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Hi Dino,

I am sorry to hear that you are having problems.  Please can you email me directly with the order reference code from your cable purchase and also the serial number of your speaker?  I can then look into this further for you.

Kind regards, Steve.

Steve.

www.soundsheavenly.com

Sounds Heavenly are proud to sponsor BeoWorld!

drax
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drax replied on Thu, Jan 31 2019 12:44 PM

I am having a same problem soud being clicking even without any cable connected. HAve you managed to sort out the problem. Is there any solution to this?

 

Thanks

Steve at Sounds Heavenly
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Hi drax,

Welcome to Beoworld!

If the speaker is clicking without a cable connected then this looks like a speaker fault.  I would suggest asking your local B&O store or repairer to take a look at it.

Kind regards, Steve.

Steve.

www.soundsheavenly.com

Sounds Heavenly are proud to sponsor BeoWorld!

Schone
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I have same issue.... it is an amp issue, I'm sure. I have same noise regardless of Powerlink, Masterlink etc. When you are using Steve's cable, the volume is at maximum, so to speak - and its the source that controls volume by the input setting.. When I use Masterlink, I dont hear the clicking as much, as volume setting is controlled by the unit it self..

Did you manage to find a solution / Repair ?

Does anyone else know about this issue at all ?

 

Steve at Sounds Heavenly
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Hi Schone,

This does sound like an amplifier fault within the speaker, as the speaker shouldn't click.  Some of these speakers will be over 25 years old now, so there is a likelihood of faults occurring as the speakers get older.  It could be worth asking a B&O store or repairer to take a look at the speaker to see if they can identify the cause of the issue.

Kind regards, Steve.

Steve.

www.soundsheavenly.com

Sounds Heavenly are proud to sponsor BeoWorld!

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