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BEOPORT can not register and connect ( as consequence) to Net Radio

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alfio
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alfio posted on Fri, Aug 17 2018 8:50 PM

I had to replace my old PC connected to BEOLINK PC and for compatibility I used WIN 7 -32.
BEOPORT (5.04) installed smoothly and worked fine but:
- no request for BEOPORTAL registration.
- no netradio availability ( due to the lack of registration).

I repeated the installation thee or four time no changes, the step when it asks for my email in order to register is skipped.
The PC is connected to INTERNET no special antivirus are installed.

The Masterlink works ok with the Net Music, but not Net radio.

 

I contacted BEOCARE and I got this answer:

Dear Mr. Mantineo,

 

the reason for that is that the provider of the internet radio service (v-tuner) has closed down the website. So you can only use your BeoPort without this functionality.

 

Best regards.

 

Still my BEOVISION AVANT 55 connects whitout any problem to NETREADIO ( but it is not connected to masterlink)

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patcherley
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I had exactly the same problem but B&O support sent me a link to download a registry patch to fix and it all works ok now.

Paul 

elephant
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elephant replied on Fri, Aug 17 2018 10:51 PM
patcherley:

I had exactly the same problem but B&O support sent me a link to download a registry patch to fix and it all works ok now.

Paul

Why not attach the link here for all BeoPort users ?

BeoNut since '75

patcherley
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Your right here it is, https://www.dropbox.com/s/42r2je36ibmujp0/N.Radio.reg?dl=0, I downloaded it as a .reg file and ran it from the command line.

Paul 

alfio
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alfio replied on Fri, Aug 17 2018 11:52 PM

Thanks

 

it fixed the problem and several radios are accessible.

 

I am puzzled by the answer of  BEOCARE

alfio
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alfio replied on Fri, Aug 17 2018 11:52 PM

Thanks

 

it fixed the problem and several radios are accessible.

 

I am puzzled by the answer of  BEOCARE

elephant
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alfio:

Thanks

it fixed the problem and several radios are accessible.

I am puzzled by the answer of BEOCARE

Sadly BEOunCARE

BeoNut since '75

patcherley
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I got a very quick and accurate response when I raised the same problem it must be who picks up the case. Paul 

elephant
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elephant replied on Sat, Aug 18 2018 12:38 PM
patcherley:

I got a very quick and accurate response when I raised the same problem it must be who picks up the case. Paul

Or timing if they changed policy.

You would have thought any tech would first check for previous occurrences and their solutions !

BeoNut since '75

TWG
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TWG replied on Sat, Aug 18 2018 4:26 PM

Thank you for the file!

RaMaBo
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RaMaBo replied on Tue, Aug 21 2018 2:30 PM

Thank you for the file also from me.

I had the same problem with BeoPlayer on Saturday but no time up to now to investigate further.

Ralph-Marcus

pepem
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pepem replied on Thu, Aug 23 2018 12:46 PM

Thanks

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