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Bang & Olufsen app update

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MrAndersen
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MrAndersen posted on Mon, Jan 15 2018 10:02 AM

Hello all

This weekend we released a new beta version of the app with native support for sound settings and alarms. Additionally the support part of the app has been revamped to provide more in context help. 

Whats new

Sounds settings (M3 and M5 not supported yet. ToneTouch in development)

 

  • Bass and treble
  • Max volume
  • Default volume
  • Loudness

 

Alarms

 

  • Creating, editing and deleting product alarms

 

Support

 

  • In context help
  • Better ticket creation

 

Let me know what you think.

Best regards

Thomas Andersen, Bang & Olufsen

 

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Hiort
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Hiort replied on Mon, Feb 19 2018 10:16 AM

For me the app feels more or less complete. It cover all my use cases. I use my NAS content more and more seldom, now when I have flac from Deezer. I would say all my NAS content is available in the Deezer catalogue. 

More Beovision interaction would of course be nice, but BeoRemote app still works so that is no real problem.

Well done Beo App dev team Smile

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Millemissen
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More BeoVision interaction’ - that is mandatory to me!

After all my tv/tv’s (with the connected speaker, of course) are my main devices.......also for music.

Still some work to do for the team ;-)

MM

There is a tv - and there is a BV.

CB
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CB replied on Sat, Mar 24 2018 8:43 PM
Hello Mr Andersen,

I wonder where the critical events list comes from...

Here is what I got with a brand new M3 (boxed and sealed) just after the first install today (March 24 2018)

NB: the M3 is fully functional, but the list starts in September 2017!?!
CB
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CB replied on Sun, Mar 25 2018 8:41 AM
MrAndersen:
Alarms

Creating, editing and deleting product alarms

I have 2 products registered in the B&O app, but each has to get its own alarms. And unfortunately, that way they are not in sync Sad

Note: they are not in sync if triggered by an alarm, but they seem to be in sync if started manually (from the product, not from the app)...Unsure

A great improvement (for my use) will be to be able to define alarms for a group or to set an alarm to join at a specific time.
MrAndersen
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Hi CB

Those events are from the product. It seems that the network connection is unstable and periodically is down. 

 

Br

Thomas Andersen

mbolo01
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MrAndersen:

Hi CB

Those events are from the product.

I think CB astonishment comes from the log events dated prior his product acquisition .... much before!

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

CB
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CB replied on Tue, Apr 3 2018 7:00 PM
Thanks Jérôme Smile

It’s actually what I meant.

I can understand tests have been conducted in the plant, it’s just strange the result hasn’t been cleared...

My previous message suggesting an additional option for the alarm is more important to my eyes Hmm
MrAndersen
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oh I see. Well I have no explanation for that, I agree they should be cleared. Not sure if they are actually cleared by a factory reset

beojeff
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MrAndersen:

oh I see. Well I have no explanation for that, I agree they should be cleared. Not sure if they are actually cleared by a factory reset

I've made the suggestion a few times that it would be useful to have a "restart" function in the configuration screen for products to do a power cycle. The essence remote pairing is still unstable and often requires a power cycle. This is sometimes inconvenient to manually do this. The BeoSound 1 poses the additional issue that since it has a battery that just unplugging the cord does not provide a power cycle. it is difficult to see which button on the bottom of the BeoSound 1 is the "restart" button. It would be nice to be able to do this from the app.

ngnear
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Just a heads up to everyone participating on the beta program.

A new App version (1.7.2.12783) has been released that seems to have solved the “ no products” issue.

I have only been testing for half an hour, but all seems good up until now.

Tim
Ulrike
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beojeff:

I've made the suggestion a few times that it would be useful to have a "restart" function in the configuration screen for products to do a power cycle. The essence remote pairing is still unstable and often requires a power cycle. This is sometimes inconvenient to manually do this. The BeoSound 1 poses the additional issue that since it has a battery that just unplugging the cord does not provide a power cycle. it is difficult to see which button on the bottom of the BeoSound 1 is the "restart" button. It would be nice to be able to do this from the app.

@beojeff

I think that's a great idea and would be helpful for various issues.

According to mine with the BS2 I gave some additional informations to Beocare today:

Here some news, relating to the Chromecast issue, that might be helpful:

My router had an update tonight, interrupting internet connection for a short time and reconnecting (I got a push mail from the log files)
The evening before I have been playing music via Chromecast, no line-in used, and for that I didn't power off the BS2.
But this morning the BS2 also was not able to connect with Chromecast!
Chromecast didn't show in the app and connecting via Google Home didn't help: no sound played from BS2. Just the same issue like having used line-in before, though it was not activated.
Power off and reconnecting - Chromecast works.
I was able to reproduce this issue by powering off and reconnecting my router: Chromecast doesn't work for the BS2.
This doesn't affect my Beoplay A6!
Chromecast always works flawlessly with the A6.
So I can only assume this issue being a firmware bug of the BS2 software.
And no way for me to solve it without a firmware update coming from B&O.

Please note:
Because it is so uncomfortable for me powering off and reconnecting my BS2 regularly, the socket is under a bookshelf, I tried to use a Smart Home socket.
But I gave it up because the sound of the BS2 got really worse, muddy and terrible. 
So sadly that's no solution.

Regards,

Ulrike

 

 

 

jimcaj
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Beojeff:

The essence remote pairing is still unstable and often requires a power cycle

Oh boy, I thought they’d solved the remote problems. I just today thought about trying one.
beojeff
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jimcaj:
Beojeff:

 

The essence remote pairing is still unstable and often requires a power cycle

 

 

Oh boy, I thought they’d solved the remote problems. I just today thought about trying one.

I still find the connection is sometimes lost with both my BeoSound 1 and my A6 until I do a restart.

Millemissen
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How are your recent experiences with the Bang & Olufsen app?

(My current version is 1.7.5.13021)

MM

There is a tv - and there is a BV.

Hiort
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Hiort replied on Tue, May 15 2018 2:21 PM

Millemissen:

How are your recent experiences with the Bang & Olufsen app?

(My current version is 1.7.5.13021)

MM

I´m on 1.7.3.12935 

It fulfill my needs very well.

You seem to be on a newer Beta. Any major difference?

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

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