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LifeStyle AV - Now Closed

This post has 133 Replies | 2 Followers

elephant
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Roger:

I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand.

Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO

Roger

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BeoNut since '75

vikinger
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vikinger replied on Fri, Dec 1 2017 11:03 AM

elephant:
Roger:

 

I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand.

 

Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO

Roger

Yup Yes - thumbs upYes - thumbs up

Agree.

Unfortunately in large organisations individuals will often put personal ambition ahead of what is good for the company’s long-term prospects. If the CEO follows this line of thinking it influences everyone below him, and whether they recruit and appoint the right people. Result, short term jump in share price, long-term.... a sell-out......who knows?

Graham

9 LEE
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9 LEE replied on Fri, Dec 1 2017 11:37 AM

I wouldn't quite go that far, but thank you for your confidence in me! Laughing

Back a few years ago, as the dealers were closing one by one, the overriding comment they all made was "why didn't they listen to us?". If they'd have just made 'x-y-z' we'd still have a business.

The dealers knew what the customer wanted. They spoke to them on a daily basis. They constantly told B&O what to make. what would sell by the lorry load, and how to do it - but it seemed that B&O had a "we know best" attitude at the top.

The dealers were given things to sell they neither wanted nor needed, whilst their customers all went to the companies who gave them what they wanted.

First thing you do - you listen to your men on the ground. In war they call it 'reconnassiance' - in business they call it 'common sense'

Ah well...

elephant
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9 LEE:

The dealers knew what the customer wanted. They spoke to them on a daily basis. They constantly told B&O what to make. what would sell by the lorry load, and how to do it - but it seemed that B&O had a "we know best" attitude at the top.

Those who are deaf to the voice of the customers are doomed ...

Except somehow Jobs was able to channel the voice somehow ... (or so the myths go)

Perhaps he listened to their subconscious “needs” rather than the expressed “wants”

BeoNut since '75

Duels
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Duels replied on Sat, Dec 2 2017 9:31 AM
elephant:

Those who are deaf to the voice of the customers are doomed ...

Except somehow Jobs was able to channel the voice somehow ... (or so the myths go)

Perhaps he listened to their subconscious “needs” rather than the expressed “wants” BeoNut since '75

Absolutely, Jobs simply knew what his customers would want before they did. A bit like the supposed quote from Henry Ford which went along the lines of “If I’d asked my customers what they wanted they’d have said a faster horse”.
elephant
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elephant replied on Sat, Dec 2 2017 12:07 PM
Duels:

Absolutely, Jobs simply knew what his customers would want before they did. A bit like the supposed quote from Henry Ford which went along the lines of “If I’d asked my customers what they wanted they’d have said a faster horse”.

LaughingLaughingLaughingLaughing

Exactly !

Need = get me there faster

Want = a thoroughbred

BeoNut since '75

Dave
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Dave replied on Sun, Dec 10 2017 2:07 PM

You were my GO TO for almost ALL of my B&O equipment.

Both yourself and Matt Russell  REALLY looked after me here in Australia... for years! 
I had BeoLab 1s sent, a BeoCentre 1 on the high stand sent, BeoLab 4000's, BeoLab 3's, Beosound 3000, BeoVision 9-50. BeoVision 3-32 motor base, etc etc etc... not to mention always throwing in gifts and discounts to boot.

Never had I had so much faith in a business than yours, and I'm terribly melancholic to read this news.



Going to miss you guys, I absolutely loved every sale and interaction and to tell you the truth, you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.
Sending so much love, and keep us posted on your new endeavours, you have a very loyal and solid following! I love you guys and I hope the next stepping stone is even more successful.

<3

Millemissen
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Dave:

you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.

Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.

MM

There is a tv - and there is a BV.

Aussie Michael
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Millemissen:

Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.

MM

There is a tv - and there is a BV.

You should be sorry. That’s below the belt even for you.

There obviously were a myriad of reasons.
Millemissen
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Aussie Michael:
Millemissen:

Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.

MM

There is a tv - and there is a BV.

You should be sorry. That’s below the belt even for you.

There obviously were a myriad of reasons.

Michael - I am sorry.

But we have to be realistic - nowadays to be a salesman of second life B&O gear with the intensions, that 9 LEE has always had, is simply impossible.

Times have changed - there obvisiously are too many items on the markets and people don’t want to pay for excellent service...a service that 9 LEE without any doubts has delivered.

It is sad, but still predictable.

MM

There is a tv - and there is a BV.

KMA
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KMA replied on Mon, Dec 11 2017 1:23 PM
Millemissen:

Times have changed - there obvisiously are too many items on the markets and people don’t want to pay for excellent service...a service that 9 LEE without any doubts has delivered.

Excellent service has always been a part of the B&O premium.

If you are correct in the point that people don't want to pay for excellent service anymore, then I see very little future for B&O in general.

Or do you only refer to sales of pre-owned B&O? There the reliability of the seller and uncompromising attention to quality of both goods and service is perhaps even more crucial.

KMA

B&O product history since 1991: Ridiculously long to list in a signature.

Millemissen
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KMA:

If you are correct in the point that people don't want to pay for excellent service anymore, then I see very little future for B&O in general.

Or do you only refer to sales of pre-owned B&O? There the reliability of the seller and uncompromising attention to quality of both goods and service is perhaps even more crucial.

Of course I was only talking about pre-owned B&O sales!

9 LEE’s company was specialiced in excellent 2nd hand B&O, as I have understood it.

You may expect a similar service from the official B&O dealers, who sell 2nd hand products nowadays.

But they mostly sell products, that they have taken in from a costumer when selling new products....

.....which is a totally different situation.

Also consider that the peer to peer sales via e.g. Ebay has made professional sales (combined with service) very hard.

MM

There is a tv - and there is a BV.

KMA
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KMA replied on Mon, Dec 11 2017 3:29 PM
Millemissen:

Of course I was only talking about pre-owned B&O sales!

9 LEE’s company was specialiced in excellent 2nd hand B&O, as I have understood it.

You may expect a similar service from the official B&O dealers, who sell 2nd hand products nowadays.

But they mostly sell products, that they have taken in from a costumer when selling new products....

.....which is a totally different situation.

Also consider that the peer to peer sales via e.g. Ebay has made professional sales (combined with service) very hard.

MM

There is a tv - and there is a BV.

Thanks for clarifying!

Personally, I would never buy pre-owned B&O from eBay, unless I knew the seller or the seller had an established, undisputed reputation.

KMA

B&O product history since 1991: Ridiculously long to list in a signature.

Jonathan
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Jonathan replied on Fri, Dec 15 2017 2:00 AM

I still mourn the loss of Lifestyle AV.

 

Lee, what are your plans?????

Matt (aka Secret Sheep), what have you moved on to???

x:________________________

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