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North America: would you buy B&O again?

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BeoFrederic
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BeoFrederic posted on Mon, Aug 21 2017 2:38 AM

My first post at this great resource. I’m looking for your advice and thoughts.

I’ve owned B&O gear since the ‘70s.  I have a motley collection of classic B&O, right up to BeoPlay H7.  I love the brand, and despite some frustration over the years with compatibilty, build quality, and repair, I am a fan.

I have a 4.1 setup with BL 800s in front, BL 6000 surrounds, and 3rd party sub and A/V receiver.  I’ve been thinking of moving the 8000s to the surrounds, selling the 6000s, and upgrading the fronts, perhaps to a pair of BL20s.  That would represent a significant investment for me, one that requires a lot of careful consideration.  Not an impulse buy.

However....!  The last store in Bay Area (Palo Alto) just closed.  Perhaps worse, the only B&O repair shop in the area  that I know of (L&M in Daly City) just closed.  It’s now an overnight trip to audition speakers, either in LA or Portland.  I have no idea how I’d get repair work done.

Would you recommit to B&O in these circumstances? 

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beotex
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linder:

Closing the Houston store during that situation is really dumb. How are people going to replace their equipment due to the water damage? This is the worst PR a company could have.

It unfortunately closed prior to Harvey. The Austin store has closed as well. From the recent earnings call, they mention a restructuring of the NA dealer network. Not sure what that means, or if it is a company led initiative.
TheTinman
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I thought I'd add my take to this thread, as I am a reader but seldom poster.

Today, I would not buy B&O again.  I have a large collection of what I consider their "Classic" era gear.

It is elegant, stylish, pretty darn reliable and it's paid for.

Today's B&O has become cheapened but overpriced.  Audio is one thing, but investing in a B&O TV set has to be insanity due to constantly changing standards and codecs that B&O is not forward compatible with.  Sadly, they heyday of the brand, as well as the stores, are gone.

But I treasure my existing gear.  Will never let it go.

Tucker
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Tucker replied on Wed, Feb 14 2018 10:16 PM

Jeff:

MediaBobNY:

BeoFrederic:
The last store in Bay Area (Palo Alto) just closed.  Perhaps worse, the only B&O repair shop in the area  that I know of (L&M in Daly City) just closed.  It’s now an overnight trip to audition speakers, either in LA or Portland.  I have no idea how I’d get repair work done.

I'm somewhat amused by the fact that, in every email I get from Beoplay there is a store locator.   Why do they want to advertise the fact that, with around a dozen stores remaining in the US, that means that there's 1 store per 25 million population, meaning essentially that there's NO store near you?   Just sayin'..

Yeah, that always amuses me too. Let's advertise the fact we're a dying niche brand in the US! That'll get us more business! It's like the Underpants Gnomes in South Park:

1. Advertise the fact we have no dealers.

2. ?????

3. Profit!

If the opportunity existed to buy, new, the equipment I have (BS9000, BL9, BL8000, etc.) I would if I was in the market for a new setup. But, given today's B&O, with the lack of dealers, and the current products (overpriced, under-reliable, problematic performance issues, and not as good looking), the answer is no, I'm no longer a B&O customer apparently. Maybe in the future if they get their kit together, but today, not a chance sadly.

Beosound 9000 MK III, Beosound Century, Beogram 5005, Beolab 8000, Beolab 5000,  Beolab 4000, Beolab 5, Beovision 8, Beovision 10, Beovision 5, Beoplay A2, Beoplay E8, Beoplay H6.

Sal
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Sal replied on Thu, Feb 15 2018 12:05 AM

I do love the small number of B&O items I do have, and they're solid, working, reliable and hopefully will last for years. Once their warranties are up, if something goes wrong, however, I'll likely second guess paying for a repair and take that as my cue to stay or leave the brand.

beotex
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beotex replied on Thu, Feb 15 2018 4:13 AM
Well, I took a leap of faith and just kitted out the house with all new gear - Avant, BL18, BL19, BS2, A6, and Core. I am very impressed and happy so far with the WISA / netlink / multiroom capability. I’m working on integrating my older masterlink equipment, but not there yet.

I’ve been assured the Pro Partner network can support me - we shall see. Fingers crossed...

I love my older gear, but my Beovision 7’s seem ancient in form and function compared to the Avant.
jk1002
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jk1002 replied on Thu, Feb 15 2018 6:47 AM

Where are you located? Is there a way to see who the Pro Partner are? In order for me to spend money again or higher value items B&O would need to explain to me how they provide service, it would need to go as far as sending me packaging materials and picking the product up.

i mean, how am I supposed to pack  a 50” TV if I need to mail it in. Thats the show stopper for me right now.

I am in the bay and had bought some things from a dealer in Seattle who was great, so smaller items for sure I will keep picking up.

 

poodleboy
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I will gladly give up a little technology and a lot of pizzaz for quality and timeless look.

Adding the center channel to a surround setup will be a great improvement. I would be far comfortable with a matching series 7 center speaker from a reputable reseller and getting proper cabling from Steve. That would make a classic B&O kit that will be chugging along long after B&O is sold at pharmacies and serviced at landfills.

This is why you still see so many 80s-90s Mercedes on the road. Robustness was signature. B&O was like that and beautiful through about BeoLab 9. Once they became completely digital, chips and boards and $10 amplifiers shortened their fitness, and quality service went through the window. Still beautiful. 

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