Sign in   |  Join   |  Help

Beo5 - touchscreen issue

rated by 0 users
This post has 3 Replies | 1 Follower

Rivenflush
Top 200 Contributor
Gothenburg
Posts 333
OFFLINE
Bronze Member
Rivenflush Posted: Sat, Apr 18 2015 9:35 AM

Hi,

the touchscreen on one of my Beo5s have started to behave strangely. It doesn't react to all areas on the screen when I touch and if I click on the right side, it can launch something on the left side.

What's strange is that it is not consistently the same soft buttons that do not respond, the issue sort of "jumps" around on the screen if you understand what I mean. Anyone had a similar problem and managed to fix it (it is clean on the outside)?
(Else, I guess I will just have to find another Beo5 to find a replacement screen.)

BR

Riven

My B&O products: Beosound 9000, Beosound 2300, Beosound Century, Beolab 8000, Beolab 6000, Beolab 4000 x2, Beolab 3500, Beolab 2000, Beolab 10, Beolink Active x2, Beotime, Beo5 x2, Beo4, A9 keyring x2, LC2 dimmer x6 and growing....

Griebel
Top 200 Contributor
Posts 409
OFFLINE
Gold Member
Griebel replied on Mon, Apr 20 2015 8:03 AM
Had the same issue with a Beo6. Did several reset and reconfig, but it didn't help. My dealer replace it without any further comment.
TWG
Top 75 Contributor
Posts 1,631
OFFLINE
Gold Member
TWG replied on Mon, Apr 20 2015 9:08 AM

When your Beo 5 shows this behaviour: Is there s.th. like a white rectangle around some of the soft buttons on the screen?

My Beo 5 does the same occasionaly since years... I put the remote away, hit the red power-button or the back-button and leave it alone for a moment. It always fixes itself. So, my educated guess: It's a software-/firmware-problem of the device.

But finding another Beo 5 for replacement is a good idea anyway. :)

Rivenflush
Top 200 Contributor
Gothenburg
Posts 333
OFFLINE
Bronze Member

Hi,

yep, it has actually behaved like this for the last year. Then I have cleaned it from "fingerprints" and it has been solved. Now it seems like the damage is permanent though...

Found a cheap non-working Beo5 which according to the owner have a power issue. Hope I can combine the two to one working remote.

Best regards,

Riven

My B&O products: Beosound 9000, Beosound 2300, Beosound Century, Beolab 8000, Beolab 6000, Beolab 4000 x2, Beolab 3500, Beolab 2000, Beolab 10, Beolink Active x2, Beotime, Beo5 x2, Beo4, A9 keyring x2, LC2 dimmer x6 and growing....

Page 1 of 1 (4 items) | RSS
Beoworld Security Certificate

SSL