Hi Alex,

I found a new motherboard at a dealer. I did not get the radio database updated again. Out of misery I sold the BeoMaster. Now have a Beosound 4 via aux internet radio.
Good luck finding a motherboard.

It is a bit of a mystery that updates are not working for radio stations, as I have no problems getting updates to latest software and radio stations.

Some stations are not working as B&O has more than 10.000 stations to maintain, but I think most popular stations are updated regularly.

To check if your Beomaster 5 is updated, go to settings on the Beosound 5 display.

While pointing to settings, pres > < > < and "GO".

Use the wheel to rotate to "Product Info".

What do you see?

Software 7.04.01.1945 - This is the newest update, which is quite old.

Latest N.RADIO UPDATE: 2023-10-20 - This update is from Friday !!!!

Do you have updated software?

If yes, you are connected to B&O servers and your problems with updating radio stations might be related to some kind of internet issue, i.e. your router, security, etc.

I have a Macrium Reflect "clean" backup of Beomaster 5 aligned to SSD drives with updated radio stations from 1 year ago, which you most likely will be able to install on your system.

It is 12 GB and I have made it available for download in google drive:

https://drive.google.com/drive/folders/1-AO21QOMnbNXKJXwRq7UaPAJ_YNoRe34?usp=share_link

I hope this will help getting updates of software and radio stations.

Kind regards,

Jens

 

Hi all

Is this the correct content of the Service Tool USB-disk?
(since I'm used to see EFI and boot in separate disk partitions, not folders?)

When I apply the procedure as described in the Service Manual (remove/apply power, press and hold Esc button) the standby LED just continues blinking forever. Not pressing&holding the Esc button results in a normal startup.

Is something wrong with the USB-stick (content), with my keyboard, with the BM/BS5?

Many thanks for your input!

Luc

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Hi have been trying several Times to get The tool to work.

Downloaded it and made seveeal different usbsticks.

It start to boot but I get error messages that files are missing or it hangs with The Windows logo.please help

Hi Gimbaz and Luc (sorry for the late answer),

Gimbaz: Did you create the bootable service tool usb drive with ImageUSB 1.5 or with Hirens Boot CD 15.2 ?

Luc: Have you tried to go into the BIOS and make the usb drive the first bootable device?

Insert USB drive into BM5 -> Start BM5 and keep pressing "Del" to get into the BIOS -> Change boot to USB flash drive.

My usb flash drive with the service tool looks like this:

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My usb flash drive has an extra folder BM-SHARE, which I think was created when I used the tool for the first time.

 

Best regards,

Jens

PS.

I have just checked the zip file download.

It is exactly the same size as the one I have on my harddrive, so there should be no issues with downloaded zip file.

When I download the service tool it takes quite a long time to download (20 minutes).

When the download has finished windows takes time to check the zip file with Antimalware Service Exexcutable, etc. (another 20 minutes).

Be patient. Let it do its job. Take a cup of coffee or a nap :-)

Thanks for reply.

I did use imageusb 1.5 when I did make The stick

I have made The usb The first bootable media in bios

I Hold down esc when boot and efter hdd and usb as in The manual

Now The service tool should pop up but it

Starts booting up Windows and hangs or message

Me files are missing.

Its The same with hirens boot cd

It starts and some programs in The stick works

But Windows does not start.

But I must say that both download and unzip was quite fast.

Hi Gimbaz,

1. If you have set the usb drive to be first boot, then it should load by itself. Maybe you make the boot process fail, when you enter esc, etc. when the system is booting.
2. Try to load by just making the usb drive first boot and start the beomaster and do nothing else.

When you have problems with both hirens cd and bootable usb drive, there could be a peoblem with the notherboard. Try to load the hirens cd with another computer to test if it works.  

Thanks. Well I guess it could be so.

I tested The hirens stick on a computer and it works fine

O  The beomaster it spis  files missing and its not The same file all The time

Sometimes i se The windows logo sometimes not

Is The servicetool in Windows or during boot?

 

I also tried The bm5 servicetool usb

On a laptop and it worked.

But The bm5 does not hangs during boot or miss files