Beosound Theatre Spotify not working

4 replies
tsunyuen
Offline
tsunyuen
Bronze
Posted July 1, 2023 at 01:07 GMT
#1642431
My Spotify does not connect to my Beosound Theatre via wifi despite a full factory reset. It recognises the unit just when it's playing, no sound comes out.

It works fine if the input source is via the HDMI TV playing Spotify.

Using airplay works but the sound quality is terrible compared to wifi playing.

It stopped working when it updated to 2.5.5 - I don't know how I can reverse back to 2.5.3 either.

Could anyone assist?
yossi
Offline
yossi
Bronze
Posted August 18, 2023 at 15:03 GMT
#1658182
Same problem with my Harmony …
Endodontist !
MD
Offline
Morten Damsgaard
Bronze
Posted August 19, 2023 at 06:55 GMT
#1658194
The upcoming Beosound Theatre release v3.2 includes a new Spotify SDK to solve the problem. We expect the release to be ready later this month. Sorry for the inconvenience.

best regards,

Morten, B&O
tsunyuen
Offline
tsunyuen
Bronze
Posted July 3, 2024 at 17:54 GMT
#1665310
Hi Morten, this was working for a while under v3.2 but it's recently stopped working again despite multiple reboots...
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