Mark

Thanks for offer but suspect given I'm in the South East this probably wouldn't be an option. In your experience would you have any idea of the replacement cost of a tube heater and how length of time to fit?

Thanks

Tracy

The heater is internal to the tube. If it has broken, then you need a new tube - expensive. If the problem is lack of heater voltage, that's most likely the Line Output Transformer. Last time I looked for one, they were about £30, and I'd expect an hour or so for labour.
Mark

Thanks for the info Mark.

TV being picked up tomorrow for repairs - best case £389 worst case £530!!!🙁

But don't really have any choice as can't give it back broken.........

Tracy

Reading all of this makes me kind of suspicous....when such a price is mentioned i assume it's known what's gonna be repaired, the big questions is 'what' ??

Because with all the possible trouble with these tubes: heather problems isn't one  of them (but you could have the exeption) but as mentioned is quite easy to check.

Now if the tube is gonna be replaced: B&O price (including different deflection board etc, needed for a replacement tube) used to be around 700 euros.

Don't bother having this done: the whole tv isn't worth more than 200,- (ex beo4) !!, getting the tube changed for a 50Hz avant is a waste of money...

On the other hand, as mentioned here, i also have serious doubts if your tube is the problem...

I don't want to talk 'bad' but i'd go for a repair guy who knows about Avants, for some repair places these tv's are quite ''mysterious''...:)

Thanks for the insights ipaul. 

Repair is being done by Simon of AVA Services Ltd in Coulsdon who is highly respected in B&O circles over here and very familiar with Avants.

I take on board what you say regarding the tube replacement not being worth it, but as I can't give the TV back broken, unfortunately I have no choice but to go ahead with the repair.

I'm really really hoping that it isn't the worst case scenario of the tube .... fingers crossed cos the whole thing has been a nightmare......

Tracy

OK, that sounds fine (abt the repair guy) but still leaves the question: if amounts are mentioned: what's being done for that money ?

And, again i don't want to talk 'bad' but if someone would come to me with a broken tube Avant 50Hz, i'd never advice him to get if fixed....(regardless of the fine quality of that tv, getting it fixed for 500 pounds would be a bad advice imho...).

Just get a 100Hz one for half that amount (even with a new tube).

Anyways, it's your choice etc, but it's interesting (here) to know what's the technical story: is the tube gone or not ?? and, if not, what is the problem ??

Good luck :).

Ipaul

The tube is fine - its a line output problem and despite being manufactured in 1998 it has only been used for 296 days (7,000 hours) so not even run in!

I am going ahead with the repair because as previously mentioned I don't really have a choice.

Tracy