BeoMaster 5 Connection

9 replies

As Many of you brought this expensive system- I have been unable to connect to transfer my music. BT have gone through everything, and they are saying it may be a problem with the ports used on installation. I have connected B&O Denmark who said they can help via e-mail yesterday, and still waiting a reply. The message I am getting is check password/IPaddress/internet connection? Looking a the BT Hub Manager all is connected. Please Can anyone help. I am not a tech person, feel like throwing it all out the window.

Hi and welcome to Beoworld.

I had to look up what (the heck) BT is - seems to be your internet provider ;-)

In order to get help here, you should - please - add a few more details....like:

Are you using a Windows PC (or a Mac)?

Have you installed the Beoconnect software on your computer?

How is the stability of your network (wired/wireless) in general?

MM

Location: Flensborg————Danmark

wogga383 wrote:

i am currently transferring files manually to BMShare.

might be related to the Sierra upgrade? 

That is how I have always preferred it (from a Windows computer), anyway.

According to other threads, it has to do with Beoconnect not being quite compatible with Sierra.

MM

Location: Flensborg————Danmark

If you plan to transfer larger amounts of music the best way is the service mode of the Beomaster 5.

You'll need an USB-Hub and the following USB components:
- Mouse
- Keyboard
- external Harddrive.

In service mode you can access the whole windows system of the Beomaster 5 and copy your files from the external HDD to the internal Beomaster 5 disc like using a normal Windows PC.

And what would be the difference between that and having the share on the BM5 mapped as a drive on your feeding computer....

....other than that this is simpler and always accessable?

MM

Location: Flensborg————Danmark

As I've written "for larger amounts of music" it is more reliable and faster for me.

Ok - thanks!

MM

Location: Flensborg————Danmark

Thanks

I won't wait for a software upgrade to the Beoconnect in that case.

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.