As Many of you brought this expensive system- I have been unable to connect to transfer my music. BT have gone through everything, and they are saying it may be a problem with the ports used on installation. I have connected B&O Denmark who said they can help via e-mail yesterday, and still waiting a reply. The message I am getting is check password/IPaddress/internet connection? Looking a the BT Hub Manager all is connected. Please Can anyone help. I am not a tech person, feel like throwing it all out the window.
BeoMaster 5 Connection
Hi and welcome to Beoworld.
I had to look up what (the heck) BT is - seems to be your internet provider ;-)
In order to get help here, you should - please - add a few more details....like:
Are you using a Windows PC (or a Mac)?
Have you installed the Beoconnect software on your computer?
How is the stability of your network (wired/wireless) in general?
MM
Location: Flensborg————Danmark
i am currently transferring files manually to BMShare.
might be related to the Sierra upgrade?
That is how I have always preferred it (from a Windows computer), anyway.
According to other threads, it has to do with Beoconnect not being quite compatible with Sierra.
MM
Location: Flensborg————Danmark
If you plan to transfer larger amounts of music the best way is the service mode of the Beomaster 5.
You'll need an USB-Hub and the following USB components:
- Mouse
- Keyboard
- external Harddrive.
In service mode you can access the whole windows system of the Beomaster 5 and copy your files from the external HDD to the internal Beomaster 5 disc like using a normal Windows PC.
And what would be the difference between that and having the share on the BM5 mapped as a drive on your feeding computer....
....other than that this is simpler and always accessable?
MM
Location: Flensborg————Danmark
As I've written "for larger amounts of music" it is more reliable and faster for me.
Ok - thanks!
MM
Location: Flensborg————Danmark
Thanks
I won't wait for a software upgrade to the Beoconnect in that case.
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