Besound 5 ist not working

3 replies
PL
Offline
Peter Lofstad
Bronze
Posted October 18, 2024 at 14:47 GMT
#1644066
I can hear the Masterunit working but there is absolutely no action on the display on the screen.

Last time with the same issue a local dealer invoiced me 200,00 Euro for a software update.

If this is the issue again I would like to make this software update by myself and save the 200,00 Euro.

Therefore I need your help how to do this update on the master unit.

I would greatly appreciate any help in solving this task.

Best regards

Peter from Denmark

 

 
Attachments (1)
GR
Offline
griebel
Gold
Posted October 19, 2024 at 06:55 GMT
#1666947
I seriously doubt that the lack of display of the BS5 unit is due to the need of a software update.
XA
Offline
XavierItzmann
Bronze
Posted October 28, 2024 at 02:03 GMT
#1667065
I concur.  Following a restart, something —anything— should be displayed on BS5.  If it doesn't, the next step is to connect a monitor, mouse and keyboard to the BM5 and see if anything shows up.  If it does, the problem may lie with the BS5.

If nothing shows up on the monitor... it is not a good augur.
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