Posts by Mark (archived2)
42 total posts37 results
H8 - Factory Certified : Feedback Please
in General Discussion & Questions · Oct 26, 2016 19:32I had an early pair of H8 with lots of problems with dropouts and at times a hum in one ear. The replacement set were factory reconditioned with some minor cosmetic blemishes. They are definately better - no hum and drop…
How do you feel about B&O right now?
in General Discussion & Questions · Aug 9, 2016 15:33I wonder what B&O feel about me (or any other customer)? I have owned B&O audio and TV since the early 1980's and still use my Beovision 10, Beolab 6000, Beosound 3200, Beosound 1, Beosound 3) daily. Most of these of cou…
Amazon Prime Day Weds 12 July
in General Discussion & Questions · Jul 12, 2016 06:53This may be UK only but for today Amazon Prime has some significant reductions on H2 (£79), H6 (£149), H7 (£209), A2 (£159) and Beolit 15 (£229). You will need to sign up for Prime but I would imagine you can cancel befo…
Beoplay H8
in General Discussion & Questions · Apr 29, 2016 22:17Having used my replacement pair they are much better from a BT point of view - much more stable and almostt no dropouts. The high pitched noise from the ANC has gone although a squeal can be provoked by touchng the centr…
Beoplay H8
in General Discussion & Questions · Apr 29, 2016 16:10No - as I indicated a few posts earlier the S/N indicates this pair is earlier than the hardware update. A quick test in the office suggests that they are an improvement both in terms of BT droputs and high pitched noise…
Beoplay H8
in General Discussion & Questions · Apr 29, 2016 16:10No - as I indicated a few posts earlier the S/N indicates this pair is earlier than the hardware update. A quick test in the office suggests that they are an improvement both in terms of BT droputs and high pitched noise…
Beoplay H8
in General Discussion & Questions · Apr 29, 2016 15:46The replacements have arrived via UPS. Positives: Arrived quickly - 8 days from me sending them off. They came with a complete set of extras - cables, pouch, aircraft adapter (I had kept mine being unsure of what might b…
Beoplay H8
in General Discussion & Questions · Apr 27, 2016 17:03I have just been notified that a fault was found with my H8s and I am being sent a 'factory certified' replacement from Germany. The serial number is earlier than the cut off for the improved Bluetooth hardware so I will…
Beoplay H8
in General Discussion & Questions · Apr 25, 2016 17:41[quote user="Paul W"] I don't understand why a high end / premium company would have a third party company for faulty products etc. Why is this? A refund is the best way and stay well away from the H8. Is the H7 is more …
Beoplay H8
in General Discussion & Questions · Apr 25, 2016 13:25[quote user="Michael"][quote user="Mirzoni"] @Mikael, I presume you handled your RMA also via B&O in Germany? Any tips? :) [/quote] No, I live in Sweden (but I'm actually half German!). My retailer swapped them out for a…
Interesting academic study with much on B&O
in General Discussion & Questions · Mar 23, 2016 19:36Some interesting ideas but also interesting to reflect on the fate of some of the companies discussed in the subsequent 10 years. Maybe emphasizing the difficulties of varying the design philosophy as the outside world c…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 23, 2016 13:38A final update. The Beovision raaived back at the dealer yesterday fully functional and in excellent condition. It is now back at home and all is good. I have had very little feedback from B&O themselves apart from a ver…
Beoplay H8
in General Discussion & Questions · Mar 21, 2016 21:12A quick note for anyone hoping to get their H8s exchanged at a dealership in the UK. As of March 15th dealerships are no longer allowed to offer this service -the customer must arrange a courier pick-up and Beoplay will …
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 21, 2016 21:08Apparently my Beovision may get back to the dealer tomorrow - 7 weeks after it went there. B&O themselves have shown no interest. I learnt today that in a further enhancement B&O in the UK will no longer accept any Beopl…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 15, 2016 10:11[quote user="991fan"] I had my Beolab 5 repaired in Gloucester, service was brilliant repaired in 48 hours and perfect. My beosound 5 has packed up now and has been sent to the new place in Swindon, and the service has b…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 14, 2016 07:34[quote user="kallasr"] [quote user="Mark"] My Beovision 10-32 ... [/quote] They should have offered at least a temp replacement TV for the time yours is in for service. [/quote] Well looking at the B&O website (ironicall…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 12, 2016 13:07Thanks SHEFFIELD. I have absolutely no problem with the dealer here (and have had very pleasant encounters with several other dealer in the past. I do feel that the direction of travel for B&O must be somewhat challengin…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 11, 2016 06:20So it seems that B&O in the UK have transferred their service work to a third party as of February 2016 and transferred staff there. Presumably another cost saving measure as no premises, no overheads and no inconvenient…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 10, 2016 17:24The Beovision came back to the dealer today (5 weeks after it went). It has a badly damaged aluminium surround. The dealer is furious, I am furious. Back it goes to Cheltenham to await a new surround to be shipped from D…
B&O Service standards - not very impressed
in General Discussion & Questions · Mar 9, 2016 13:18[quote user="Duels"][[/quote] They are the 'old' serial number - I just need to get around to taking them in - glad to hear your replacements are working well.