The Beosound 5 / Beomaster 5 resources future proof maintenance thread

82 replies
......

Micha01 wrote:
><>< Go“ is correct

So you accessed the Windows Service Menu and by using a keyboard and/or mouse installed the software? Is windows service pack 2 or 3 installed?

When you exit the Service Menu does it load up the BeoSound5 user interface? For myself, when I exit the Service Menu  I have to 'log on to Windows' with the user 'Administrator' plus a required password. This is something that has happened in recent months.

Bernard

 

It is servicepack 2. After leaving  Windows the normal overview is shown. There is no need to lock in. I haven‘t had that situation to lock in as an admin with password.... sorry, but therefore i‘am not able to give you any help... maybe the systems are a litle different (i don‘t know). 

For me it was realy clear that the problem was the old version of the IE. So i thougth about how to bring the system online  - and Firefox was the way....

It is servicepack 2. After leaving  Windows the normal overview is shown. There is no need to lock in. I haven‘t had that situation to lock in as an admin with password.... sorry, but therefore i‘am not able to give you any help... maybe the systems are a litle different (i don‘t know). 

For me it was realy clear that the problem was the old version of the IE. So i thougth about how to bring the system online  - and Firefox was the way....

Hi

I never connect a screen and keyboard to my system as the BS5 is in the kitchen and the BM5 is in the office and connected with 9 metre cables.

To manage the BM5 I am using TightVNC to make a remote connection to the system. It works very well and other users are doing the same.

You still need to start in Maintenance Mode on the BS5 though.

       My BeoSound 5 system is also getting close to 10 years old.  I still love the design and how it functions.  Love MOTS and  I am always listening to music from my personal collection as well as the radio. Really like not having to pay for a streaming service but still able to enjoy nice music.  My internet service was recently down (which tends to happen a lot and is totally unreliable) for 2 days.  I had no landline phone, internet or TV or radio for two days, but I could still enjoy music just like a streaming service.  I just hope that I can keep it running for a long time.  Would be nice if B&O would write new software to make it work it work even better, which can be done.  I thinks there are enough BeoSound 5 systems out there that it would be a source for a considerable monetary gain for them.  
        However, on the. negative side, there were so many software changes made to the system after it was introduced that it is really, really NOT THE SAME SYSTEM THAT I INITIALLY PURCHASED.  That is really frustrating and really makes me skeptical in regards to future investments into B&O products.  Some of the changes were for the better, but there were more things removed than added.  I am still trying to understand the thinking for these issues.  

Super old thread but this became relevant for me this week. 

BeoMotion wrote:

Today I had a look at the BeoSound 5 USB communication.
Quite easy and straightforward. 

Wrote a little program and hooked up the BeoSound 5 via USB and HDMI to a Raspberry Pi. 

BR,
BeoMotion. 

Would you be so kind to share this with me?

Location: Arnhem, the Netherlands

Hi guys

 

Couple month ago I bought a house where a lot of MasterLink cables are in it. Because of that, I bought a Beomaster 5 and a Beosound 5 with 2 Beolab 8000 and 1 Beolab 3500. Everything seems to work well, I connected the BM5 with my router and I got some web music.

 

Now I tried to install the whole system in the house. I connected everything and tried to listen to the web music. Unfortunately the screen of the BS 5 went black and the music stoped even if I hear that the BM 5 still is running. I made a restart with the main button on the BM 5 and after the system runs again, I listened again to web music and after around 4-5 Minutes the screen went black again and as well the music stoped.

Couple days later (today) I turned on the whole system and figured out that everything works well as long as no music is playing. The system runs very stable and no surprises. But as soon as music is running the screen went black and the music stoped.

 

Does somebody of you has an idea what it could be? Would really like to keep the system and to listen some music in the house.

 

Cheers, Mario

 

Hi,

could it be a short circuit in one of the masterlink cables?

Are the beolabs 8000 directly plugged in the beomaster or in a seperate room wih a beolink active and IR eye?

 

 

lechatsurletoit wrote:

Hi,

could it be a short circuit in one of the masterlink cables?

Are the beolabs 8000 directly plugged in the beomaster or in a seperate room wih a beolink active and IR eye?

The Beolab8000 are directly plugged in and just the Beolab3500 is via ML ... but I tried other cables and other ML cables.

Now I am testing every thing just via the ML and BL3500.

But still the same - black screen and no reply on any action except the main pwr button on the BM5 🤔
Do you have the same problem if you don’t connect BL3500?

Is the BS5 set to audio master and with correct option?
......
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.