Spotify playlist issues on BeoSound 5

138 replies
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jabbajef wrote:

This week I was experiencing some problems with my Beosound. This time the playlist "discover weekly " was the cause. I'm using this playlist for a few months now but this time was the first time there were problems. Deleting it made my Spotify on beosound start working again.

It seems that if you are using some personalized playlists from spotify, it will not work on your Beosound 5.

I have had problems with the following lists:

Release Radar, Your favorites from 2016, and Discover Weekly.

In all cases deleting these playlists cured the problem.

I hope this is helping sombody

Gr

Sjef

Strange. I have been using the discover weekly playlist since it came out without any issues.
Duels wrote:

Strange. I have been using the discover weekly playlist since it came out without any issues.

Ok so I have had the same problem now. BS5 display stated "no data found" when on Spotify playlists. Deleting the discover weekly list has worked. I hope it's not too long before I can get that playlist back because I like it lots!

Hi,

i have the same problems. Used to have discover weekly playlist with no issues, but since 1 month it doesn't work anymore. I have unfollowed the discover weekly playlist and also tried to delete/unfollow most other playlists, but it still hangs with "loading" when trying to access the playlist menu on BS5. 

Only way to get it to work is to delete all playlists and don't use that anymore, which is a pain. 

BR

Ours is back to not loading either.

Haven't bothered to delete playlists as I listen to them a lot - just not on the BS5 now.

Very annoying - hope its fixed soon.

Peter

Peter

Hi, I have also problem with SPOTIFY playlists with My Beosound 5. I let the playlist "load" for half an hour and then the message came up " no data found". I have contacted Beocare and waiting for an Answer. Have anyone of you contacted Beocare regarding this problem with SPOTIFY?

 

Best regards

Martin

Yes I have contacted BeoCare and they are aware of the problem.

Suggested fix in the short term is to delete the Spotify created playlists (i.e.

Discover Weekly, 2016 playlist etc).

I hope B&O are taking the issue seriously and looking into a fix asap.

Peter

I have already deleted the SPOTIFY-created playlists. It is still not working!!!

Hiya. This is my first time adding something on a forum. I have had lots of help in the past so thought I should pay it back. Hopefully it will be of some use to someone out there who has also spent a small fortune on this beosound 5. 

Ok so I had some serious time consuming issues when I selected playlist on spotify. Loading etc, until I tried your suggestion, then I was happy again until 3 days later it did the same. I tried the same but the problem continued.

i thought maybe Beo does not get on with Spotify configuration so I deleted everything and created a new playlist via the beosound 5 bloody time consuming but so far it quick and the artwork is sharper. Happy bunny now. 

Martin wrote:

I have already deleted the SPOTIFY-created playlists. It is still not working!!!

Same here. Annoying.

Sugarray wrote:

Hiya. This is my first time adding something on a forum. I have had lots of help in the past so thought I should pay it back. Hopefully it will be of some use to someone out there who has also spent a small fortune on this beosound 5.

Ok so I had some serious time consuming issues when I selected playlist on spotify. Loading etc, until I tried your suggestion, then I was happy again until 3 days later it did the same. I tried the same but the problem continued.

i thought maybe Beo does not get on with Spotify configuration so I deleted everything and created a new playlist via the beosound 5 bloody time consuming but so far it quick and the artwork is sharper. Happy bunny now.

Hi. Just to clarify, do you mean you deleted ALL your playlists not just the "Spotify created ones"?
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