Having the same issues with playlists on my BeoSound5. Hopefully B&O will fix this asap.

It sounds like spotify have made another change which has broken things for BS5 owners 🙁

I'd suggest you both contact Beocare to make sure they are aware of and working towards fixing this issue:

http://www.bang-olufsen.com/en/customer-service/contact-us

Kind regards,

Martin.

Found this on the customer help site of B&O:

I had the same problem. In my case problem was also related to the "release Radar" playlist. Released it on my Mac and problem was solved. Beosound works fine now. Releasing it in my iPhone spotify app did not work. So playlist had to be released on computer.

Strange

Now have 'Playlist Loading' problem on my BS5 as well.

Wife's Spotify account is working fine but my account will not load Playlists. Checked computer but there are no 'loading playlists'

Any suggestions?

Thanks

Peter

Hi Guys

Spotify issued a new playlist:" your favorits from 2016"  I experienced the same problems with this list as with "release Radar". Seams as this playlist  is doing things in your Beosound. Unfollowing the playlist helped in my situation. I had to unfollow on my computer. Unfollowing does not work on the iPhone.

Hope this helps

Sjef

Hi Sjef,

That worked! Thank you.

Copied the 2016 playlist and then unfollowed the Spotify version.

Working again (and listening to the 2016 playlist)

Peter

 This week I was experiencing some problems with my Beosound. This time the playlist "discover weekly " was the cause. I'm using this playlist for a few months now but this time was the first time there were problems. Deleting it made my Spotify on beosound start working again.

It seems that if you are using some personalized playlists from spotify, it will not work on your Beosound 5.

I have had problems with the following lists:

Release Radar, Your favorites from 2016, and Discover Weekly.

In all cases deleting these playlists cured the problem.

I hope this is helping sombody

Gr

Sjef