Olly:  I figured sending it to an authorized service center for b and o was the most prudent and cost effective solution.  I will certainly look into sending it abroad and ask Martin if he would be interested in taking a look.  The tech who has it now offered to send me it back, so there was no harm done.  But I can't dialogue with him, apart from send him anonymous feedback that others have suggested, and the bottom line is that he doesnt have parts to play with.  I've been looking for a shabby remote on ebay, but most of them have electrical issues.  Fortunately, I have a 1000, so I'm at least able to use my beomaster 5500... but it would be nice to program radio stations, change the loudness setting, and various other things the master control can do.  It's not an emergency fortunatly, but it looks like this poor unit will have to be shifted around a bit until someone can restore it.  It's a shame, because it is in completely MINT condition.  I'll try to facilitate a happy ending.  Thanks for the push

Paul wrote:

Fortunately, I have a 1000, so I'm at least able to use my beomaster 5500... but it would be nice to program radio stations, change the loudness setting, and various other things the master control can do.

You can actually program the stations with a Beolink 1000. For FM, it goes like this:

• press GOTO (display turns to "F")
• dial the frequency (tenths as well, so e.g. 104 MHz needs to be 1+0+4+0) - it won't show on the display!
  
• wait ~3 secs for the command to time out and the Beomaster actually tune
• store to preset of your choice with STORE + <preset number> + STORE

Since you're in the US you might be interested in AM as well... can't test right now, but I think you need to press one of the arrow keys after GOTO (display turns to "A"). I believe each preset can be either AM or FM, they are not split in banks like in many radios.

If you have an older Beolink 1000 that has a RESET button, loudness on / off is SHIFT + RESET. If not, you can't change it unfortunately.

SOUND + STORE will store current volume/bass/treble/loudness settings as initial values after standby (or RESET).

Much easier with the MCP, but at least you should be better able to enjoy the setup with radio presets!

Apart from volume, are the other functions working on the MCP ?

Martin

this is wonderfull information and I now feel like I have a brand new amp with all these other stations available by using the beolink 1000.  I have additional information here for those who want to scan through the stations and tune them electronically using this remote.  If you press GOTO and then use either of the backward or forward arrows labled 'large' and 'mix', on either side of 'PLAY', you are able to manually tune through all the stations. 

The beolink 1000 reset button does control the loudness function after pressing SHIFT.  But I am not able to yet figure out how to get AM.  The arrows dont change FM to AM after pressing GOTO. 

many thanks!

they do seem to work, although I only tested it briefly before I sent it off to atlantic.  They can't fix it and offered to send it back to me.

Martin:  how much is a new opto?  b and o said if I send it to them, they'll put it in and see if it works.  Although, that might not be the end of the story and I may need other parts.

Paul

yes.  but the tech said the lights are flashing randomly on the unit.  I should buy the opto from you and have him try it. 

They should be able to diagnose it properly.
You have a PM regarding the opto (check your inbox in the top right corner of this page).

Martin