I think I can add some info to this. When I removed the rocker arm from my unit I showed it to my friend who is a structural engineer. He laughed and said there was no way that part would bend in the unit after looking over the mechanicals. I purchased and installed the new part anyway and problem solved. I also compared the old to the new and didn't notice any difference.
I am now looking at another new rocker arm compared to the old defective one. They line up perfectly in all respects when on a flat level surface. The small rubber sleeve, part # 3333022, Damper f/rocker arm, which is number 46 in the diagram in the MKIII service manual is visibly worn, but hard to notice. Upon further inspection with a magnifying glass and xacto-blade, I can see that it is torn and there is a small flap that exposes the bare metal.
My guess is that over time the metal edge of the slot on the arm that the rocker slips into cuts into the rubber and there can be some sideways movement. This causes the torn rubber to move out of the way and expose the metal below, which is enough of a height difference to cause the mechanism to retract less than it should, and then scrape the top of the CDs.
I purchased a couple of extra rubber dampers for the future as they cost nearly nothing. I suppose one could just rotate the damper 180 degrees on its shaft and then glue the torn section (which is very small), but the part is still available.