Beoplay A9 can‘t connect to google home, have to be repluged to reconnect

13 replies

Unfortunately, A9 built-in chromecast remains very unstable for me. For some time now, it stopped completely to work (i.e., A9 chromecast cannot be identified by the Google Home App and also not by other apps that access it via chromecast). Unplugging it from power also does not help.

The integrated airplay and even spotify connect work. So, it is not a wifi issue. Just the chromecast built-in feature is unstable / no longer working at all.

Any more thoughts?

I had this very same thing happened to my A6. I started a thread on it. It turned out that, by buying a Chromecast audio dongle, it solved the problem. Bang and Olufsen  just wasn’t able to figure out the problem. I had to do the same thing by unplugging it and replug in and after a while that wouldn’t work either. I really do think it’s a software issue. But the dongle now works fine and I have circumvented the issue. Just unfortunate.

I had this very same thing happened to my A6. I started a thread on it. It turned out that, by buying a Chromecast audio dongle, it solved the problem. Bang and Olufsen  just wasn’t able to figure out the problem. I had to do the same thing by unplugging it and replug in and after a while that wouldn’t work either. I really do think it’s a software issue. But the dongle now works fine and I have circumvented the issue. Just unfortunate.

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