Beoplay A9 can‘t connect to google home, have to be repluged to reconnect

13 replies

Hi,

I just bought a google home mini, and try connect it with my A9 to the same google home group.

Everytime the A9 sleeps for a while, it might lose the connection ability to google home (can‘t be found by google home app). The solution I found is to replug the A9 cable, and it can be found by google home again. I believe it’s not a proper way, so is there any setting I can set to prevent this situation, or it is a known bug ?

Thanks

Hi, I have the exact same experience unfortunately and it's pretty frustrating. It seems like A9 is unstable when it comes to Chromecast. I also looking for a solution

 

//Anders 

I just got a Beoplay A6 with embedded chromecast, and seem to have the same problem. The chromecast client is not discoverable by my Google Home or any other Google cast enabled app (e.g., on my phone)

Location: Massachusetts

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beosound-4.png Beosound-4.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A6.png Beoplay-A6.png

Hi, I got an answer from the support team that they have disabled the Chromecast functionality due to instability in the latest version. I asked beoplay support to downgrade my A9 where it's still working

I would suggest you to raise a ticket and complain so they fix it. 

//Anders

That is correct - I too hope, that this will be fixed soon

And, yes a ticket will help to get them prioritize that fix. 

MM

Location: Flensborg————Danmark

Has anyone received any updates on this issue?

My A9 was updated to the latest SW version and Chromecast is still disabled 🤔

Buy a chromecast audio to plug into the A9 and send the bill to B&O!

Has anyone reactivated chromecast on the latest A9 SW version. If so, is it working stable?

Thanks //Anders

Unfortunately, I fail to pair my A9mk2 with googe home. BS1 and M3 work smoothly.

Found this thread. Can anyone comment whether googlecast is supported by the A9 again by now?

I recently move A9 MK2 and google home to a new place. Google home can connect and cast playing music on A9. Maybe changing a new WiFi environment helps.

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