Just got this reply from B&O mothership (in Danish). Essentially, you need to "map" the network drive manually in pathfinder and, as Koning rightly pointed out above, you will need the BM5 IP-address. Not sure whether this procedure means that Beoconnect is now obsolete and that it's oldfashioned "back office" drag & drop from now on..... Will try sometime over the next few days.

I was able to solve de problem by doing the following actions, but I’m not sure if all were necessary. I'm running Windows 8.0

-          Uninstalled et reinstalled BeoConnect (it still didn’t work)

-          I allowed BeoConnect.exe in the Firewal (in and outgoing traffic)

-          I replaced the file ‘setup.xml’ in ‘User\AppData\Roaming\BeoConnect\’ by another ‘setup.xml’ file from a computer running Vista on which BeoConnect works.

-          I changed the drive letter of BM-Share$

…and it worked fine.

Hi Griebel,

Great for you! Interesting the problem related to both Windows 8 and 10.

However, arguably it is not the customers' job to re-program their computers to get a relatively new and expensive B&O piece to work. It's B&O's job, actually it's their moral duty and customers will remember if they don't. I bet most people wouldn't even know how to do what you wrote below, myself included. 1st bullit is easy, 2nd bullit wouldn't know how to do it, 3rd bullit absolutely no clue how to do it (and don't have a good file from another computer), 4th no idea what that even means.

I wish people would report their problms to B&O headquarters - they are very nice but I suspect their need a bit of a push to do something about it.

Would Tesla sell a car and a year later say "sorry, we won't update the software, and sorry you can't charge your car any more. You might want to hire an engineer to fix it yourself"? It B&O can't (=won't) service a software based product for a reasonable time (some years) after taking it out of production they shouldn't market it at all. Just saying....

sorenfelden wrote:

4th no idea what that even means.

Okay, after several hours I managed to connect my laptop to the BM5 and transfer music - not via Beoconnect (still doesn't download) but by manual drag/drop as advised by B&O headquarters.

1) Rightclick "Network" in the File Explorer menu (accessible from the task line, probably at the bottom left of your screen)

2) Choose "Map network drive"

3) Choose a drive (it will probaby suggest "Z" which should be fine)

4) Enter "\\<BeoMaster 5 IP-adress>\bm-share$" (not the " though) - you'll find your BM5 IP-address in the BM5 ifself - can't remember exactly where but easily found)

5) Here's what B&O forgot in their instructions; Remember to check both "Reconnect at sign-in" and "Connect using different credentials"

6) Blick "Browse" - this supposedly looks for the BEOMASTER5 folder - if it finds it, click it (sometimes it would find mine, other times not). During my successful attempt it actually didnøt seem to find it, but I clicked "Finish" anyway and it worked because it prompted step 7.

7) Enter username "BM-USER" (again, not the ") and the BM5 password - if you cannot remember it you can enter a new one directly on your BS5 (forgot where but it's something about quickly clicking right arrow twice followed by OK - but forgot in which menu - can be Googled....)

8) Your PC will now create a "bm-shares" folder under "This PC" - click it to expand it and a "Music" sub folder becomes visible. You can can drag/drop music files to the "Music" sub folder from, say, iTunes etc.

It's a pain in the ar.. but it works. Only question; How do I use/revise playlists - I can't see any colour coded folders in the bm-shares folder. Doing it manually on the BS5 is possible but even more of a pain in the ar.. Any suggestions welcome!

So, anybody know whether there are any news with respect t B&O enabling Beoconnect to run on Windows10? I had to manually create beomaster folders as mentioned above - the dragging and dropping of music nto the folders, not to mention the fact that making play lists on the PC has been rendered impossible, has taken a lot of the joy away from owning this system. Again, shame on B&O for discontinuing a completely essential software update a few months after discontinuing the product. Imagine Tesla doing the same? I though not....

Well, enough steam our the ears. Was thinking about trying to download Beoconnect again, just to see wether by any chnce is just might wrk now. But would I risk screwing up the folders that I have manually installed? Thanks!

I have been connecting to my BM5 without using BeoConnect for a while now and I think it's an acceptable way to manage my music library, but I would love to know how to manage playlists without the application! 

I know that the BeoMaster 5 no longer are supported by B&O, but it would be nice if Bang & Olufsen at least would provide updates to the client software or at least published the API so there is a theoretical chance for the forum to update or write their own software. 

I have recently brought a new HP HP Spectre x360 laptop with windows 10 OS, I want to run the BeoConnect software in my new laptop, can I? Is this software is safe or compatible? I have also asked in link they told me this software is safe for HP products.