Think I have the same problem. To be compatible with a new Beomoment I need to convert all my music on Beomaster from WAV to FLAC format but I'm struggling to get into Beomaster with a Windows 10 PC.

Can anyone help please..??

I have the same problem. My perfectly working Boconnect suddenly disappeared form the tast line and the icon on the welcome screen is unresponsive. So I deleted the app and downloaded it again. Still unresponsive. To my horror the B&O download site states "There is no support for Windows 8.1 and onwards". Surely they must be kidding - the cannot treat custoers like that so soon after discontinuation. One of the reasons you want to pay big bucks for B&O is an expectation that it will have a lifetime of at least several tears! WTF? Any solutions out there?

There are problems with Windows 8 as well. I have been using BeoConnect for some time under Windows 8, and today suddenly without any action, it stopped working. The program does not start anymore. Tried to run BeoConnect manually, but nothing happened. I uninstalled the program, resinstalled it, stopped the firewall, but it didn't help: the program does not start anymore and I don't have any error message.

Griebel check your ipadres in the beosound and computer.

Windows 8.1 and beoconnect works very well,no problems at all!

Use the Windows file explorer directly.

First make a netshare: something like this on the command prompt (run cmd as administrator; where the second BM-USER is the default password):

C:\>net use * \\beomaster5\bm-share$ /user:BM-USER BM-USER
local drive "x"  : is now connected to \\beomaster5\bm-share$.

Griebel, sounds like my problems too.

Koning, how do you check IP-adresses - and then what...?

Carolpa, "something like this" might not be helpful but for the few who figure out what "something like this" actualy means" - and where you even get to enter that stuff. Hopefully B&O don't expect their customers to do the programming themselves.... :)

Hopefully B&O resolves soon.

On the beosound 5 display you can see the ip-adress

The ip-adress from beoconnect must be the same.

Koning, thanks. But the probllem that I, Griebel and others have is that Beoconnect has simply vanished from the face of the earth - it used to be in the task line. There is still a B&O icon on the desk but it is completely irresponsive and does not open the actual Beoconnect app when you click it or right click and press "Open". Nothing happens. So you cannot even open  Beoconnect. Same thing if you try to download it again. So Iøm not sure what relevance the IT address of Beoconnect is if it's not even there - and how to check it if it's not there........

Thanks Koning,

But it's not a question of it not being able to "find" the BS5/BM5. It's a question of the Beoconnect vanishing into thin air. The B&O icon (from which you operate the app, including the selection etc) used to be pinned to the task line just disappeared - the only thing left is the B&O icon on the desk but it is unresponsive to any action (if you right click it and hit "Open" absolutely nothing happens).

Same story is you re-download it; The Beoconnect Install Shield Wizard seems to finish and the B&O shortcut icon appears on the desk but then... nothing. Beoconnect does not launch and you cannot prompt it to launch.

There is another thread on this and the problem seems to affect both Windows 8 and 10 for some users.