In case anyone is interested, I reached out to Jeff Noah (WiSA Product Manager for SoundSend). He was very informative, but it sounds like there are still some kinks to work out:
Jeffery:You are the first to point out (and we appreciate it!) that the "slow start" of playback is far more detrimental to the "music listening" experience than watching a movie or TV show - which should have been obvious to us but for some reason that never clicked.A previous B&O customer (18's) had a bit more bizarre behavior with his speakers, and we unfortunately updated several things at once, so we don't know what actually improved the issue of the speakers disconnecting with every second or third channel change and sometimes at random.We had replaced the other customer's SoundSend with a unit programmed with newer firmware (1.21), and his speakers were updated to the latest B&O firmware. The B&O Lifestyle rep also updated the Summit Wireless Receiver Module firmware in both his speakers. At this point, his speakers no longer exhibited the issue of disconnecting randomly or upon some channel changes.Let me point out that these updates will not fix the delay at the start of playback. We are working to identify a solution to eliminate this delay upon initial playback or content change and will let you know when we have a solution.In the meantime, we do recommend you contact your B&O Lifestyle representative and see if they can provide updated firmware for your speakers if any is available.Regards,
JefferyJeff Noah
WiSA Product Manager