what's the problem of my beosound 3?

32 replies
Can the item be pin code protected?

I experienced the same problem with my BS3. It was returned to the dealer and the top plate with the buttons was replaced. It works fine now.
Yes, I seem to remember quite a while back there was an extensive thread about issues with the touch-sensitive units on the top, it might have been on the old forum because I can't seem to find it. I thought the problems had been ironed out, but maybe not!
thank you all of you. I really appreciate your active and fast response. This only happens in B&O forum only. i feel warm here.

Well, finally, my BS3 has gone back to repair. I feel really disappointed about B&O on BS3 quality. In my mind, B&O means durability, B&O claims they have counted the predictable situations the player will face during the product life. Also, for BS3, it is just a simple machine with touch-sensitive buttons, I assume it can last for more than one decades. But now... it died for around 2 months!!!!!

Is B&O equal to quality anymore?
I understand that you are not happy about your BS3, but I don't think that this points to a quality issue for B&O. I think compared to the millions of products sold, the number of the defect/ mulfunctioning products is very small. Every high priced brand tries to avoid problems, but they do occur. Let's just hope they deal with the problem at your satistaction.
well, i will still support B&O, as I still have the same idea with you.

but in fact, all my B&O have little problem.

BS3 has total malfunction problem as i said.

for beosound 2 + a8 - there is little connection problem at the headphone jack. 

for beocom 4 - I feel its echo sound is larger than other beocom and even other brands

and I will try beosound 1 and serene coming future.


I agree with Tom that it is very exceptional that B&O products go wrong. If you look at some of Andy's photos in his Struer diary post (as I like to call it), you can see to what lengths B&O go to make their products smoke and lorry-crash proof - literally!

All mechanicial items will go wrong at some point, it is impossible for them not to. I think you certainly did the right thing, to get your BS3 repaired ASAP under its warranty. Regarding your BS2, that really doesn't sound right either. You should have had that repaired under warranty if you've always had this problem at the jack connection. Even if it's no longer in warranty, I doubt it will be expensive for you to have repaired, because all it will need is a new standard jack socket which you can find on the poorest quality MP3 players as well.

as i said, i do not lose faith to B&O.

but am i really so unlukcy? If the chance is so low, I still can get 2 to 3 problem B&O, Why can't I win in gambling? haha

Haha, shame the odds never seem to be in our favour. With exception to Leon who got a double whammy with his engagement and BeoSound 4!

Let us know what you hear back from the factory Beo.

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