What happened to the post: "new 2023 products"

18 replies
Thanks Paul,

I appreciate your support and I'm grateful for you taking the time to respond.  Any questions, please feel free to get in touch.

Kind regards, Steve.

Location: The cable workshop, England

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« I would say a little buzz about new products could stimulate the appetite for B&o (products)! »

I could not say better…
Endodontist !
sorry I made a mistake, wanted to edit but clicked the quote button

Location: Paris France

I'd like to clarify one fact: while an NDA is technically "agreed to" when you enter the "official" B&O beta programme hosted on Centercode (https://tester.bang-olufsen.com/welcome/), i.e. for beta firmware updates and for — guess what — testing in-development products, the Bang & Olufsen app beta release is in no way related to that. To have access to the beta versions of B&O app, you just need to opt-in via the Play Store or App Store page, and there's absolutely nothing you need to agree to keep confidential. Anyone can do that freely. So logic would say that either:
  • B&O stops using the beta feature provided by App Store and Play Store (which assumes the beta releases don't contain any confidential information that can't be disclosed and openly discussed on the web), and implement a beta programme for the app via other means where before entering it you're required to sign an NDA
OR
  • B&O learns how to develop an app that doesn't require an update of the whole app just to show the tile of a new product in the list of "products you can add", which frankly is even pathetic to just mention as the current way is literally how a 5yo would develop the app (they could add the stuff "behind the scenes" in the app and not add the product to the "add product" page, or making it appear there only after a combination of "secret taps" known only by B&O employees, or very easily they could set-up the new "in development" products to appear in the "add product" list only for specific B&O user accounts that have been previously whitelisted after signing an NDA, etc, there's thousands of ways to implement that in a way that makes sense and without repeatedly committing the same stupid mistakes)
To be clear, I'm saying this in regards to the "stuff is under NDA" comments above. No, it's not under any NDA :)   On a separate note, I won't comment B&O's ridiculous attitude of reaching out to a tiny forum which basically makes up 90% of their actual brand enthusiasts, requesting to delete a thread because of "confidential" information (that confidential is no longer, once they've made the mistake of making it public via a public beta programme). Oh, and to be clear, "confidential information" = literally just the names "Beo*** X" (I won't put the actual number, so it remains confidential ?), XX-XX and XX-XX for other two products, and XXXXX XXX for a fourth one. It's not like their competitors can get anything useful out of the product names. Competitor worker A: "Oh, you know, B&O is now developing a new set of [insert product category B&O operates in]" Colleague of A: "No shit?" The only actual thing that happens following their kind request to delete that kind of "confidential information", is that B&O makes themselves look like complete dorks.   Hope the tone doesn't offend anyone.
Thanks to all who have replied to this thread, and certainly no offence has been taken by myself at least.

First and foremost, the Mod Team must support each other - and in this instance I'm inclined to leave the post deleted.  I have a difference of opinion here, that said. Here are my thoughts.

Did it contain vital information which could ruin a product release? In my opinion, No.

Did it offer competitors an advantage? In my opinion, No.. And in fairness I don't actually think competitors are that far behind they need half-snippets of information to base their future product lines on...

Bang & Olufsen have, on countless occasions, been utterly useless at keeping sensitive information under wraps. Why this is I have no idea, and surely they can at least look at companies who can do this and learn something..

One point I'd like to make : Is BeoWorld 'close' to Bang & Olufsen as a company right now? Well, aside from Geoff Martin (a legend, an enthusiast, and a genuinely decent human being) and a reply to a 'Hello' email from Jette Nygaard (who organised our B&O Trips - another genuinely lovely and hard working person at B&O) I have heard absolutely nothing of any substance from B&O for some years now.

As far as a legal perspective, I'm pretty sure we are not legally responsible for 'leaked' information by a third party. If this happens, then of course we can look at it - but unless it's going to destroy a new product, a new genre of product, or completely ruin a product launch, then to be honest I'm going to be inclined to let it roll.

I genuinely wish B&O well but having been involved with the products for a living on a daily basis for the last 20+ years, I have seen a decline based on hubris and stupid decisions which has cost me my business and my future pension. I had a great business, great staff, and a great future. All of this evaporated, as did the livelihoods of many other B&O Dealers who genuinely loved the brand and all it stood for.

An American term I think is appropriate would be saying I'm 'butt hurt' by the way the brand has declined, and I really do need to be more positive in my frame of mind. That's my own problem, though. I'll get over it.

Thank you again to everyone on here. There are some genuinely decent people around, and I feel fortunate to know them through BeoWorld.  I wish you all the best, and will keep my fingers crossed for B&O going forwards.

Lee

Location: Eastbourne England

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