Achilles wrote:

ok...I took it apart and fixed it.  It has multiple ball bearing tracks that were scattered...probably from moving it.  Thanks for all your help guys!  I love it here!

 

Chris

 

 

Wow!  That sounds like quite a project!  Did you do it with the Avant upside down or some other way?

I tilted it on a chair and the bottom plate is only held on with one torx screw.  To tell the truth I'm back in it now because I think the "clock position"  is wrong. 

Chris

Can I get a verification from someone that owns one of these Avants?  When you go to stand and go from all the way to the left to all the way to the right is it one button press all the way or does yours stop and you have to press and hold the button again multiple times?  Mine seems to stop at certain points.  When you press 5 does it go to the middle?  I might have some other problem...

Chris

Pressing a number should make the stand turn to a position that corresponds with that number.  Using the arrows on the Beo 4 it will move while the arrow is pressed. As long as the button is held down, it should not stop.

You can only preset 3 positions.

Position 0 is the STBY position and position 1 is the default watching position.

On our Avant the standby position and the on position are set in the on screen menu. Turning it on or off causes the Avant to turn to the appropriate position. Pressing 0 on the Beo 4 has no effect. Pressing 1 turns the Avant as far left as it will go, 9 as far right as it will go, 2-8 each has a position between the extremes.

Since you are a 'mechanical guy', it will be no problem (when you take apart the bottom of the stand) to check if the part which I enclose on the picture is not demaged. It might be the reason why the stand is not functioning as it should. I experienced it once incl. similar symptoms as yours.

The arrows point at two dents in the (plastic) part's ring: they should not be there, instead there should be two square blocks. These broke off (probably while moving the TV) causing the problems. Needless to say it's not an expensive part to change - if this is the problem, of course. Good luck!

Thank you for the information!   I assume when putting the plate back on with the torx screw that that gear should be centered when the tv is in the middle position right?  And my dealer should have no problem getting me this part?  There is hope!!!

Chris

This is still available - depending on your Avant variant, you need to get part number 2700128 or 2700129
Regards

David