Hi,

Starting with the most obvious question: are your music files in a format that can be played on the Encore? If not, I don't think anything will be found by the Encore, even if the files are physically there.

This happened to me on my Loewe TV with Twonky, my music files are ALAC & WMA Lossless, and nothing could be found. Only MP3s..🙁

Choose:

1. Mode

2. Settings

3. press >> twice than GO (>>, >> GO)

4. Service Settings

5. Music Storage

6. select the given name of the Twonky-server

Thanks for the replies.

The media files are simply mp3. Upnp is enabled on the router and Twonky is running.

The Beosound cannot see any storage devices in the service settings (tried that already Im afraid).

Everything is on the same subnet....

The plot thickens. My play station can see the Twonkyserver and everything works with it but still my Beosound cannot see the Twonkyserver. I install Twonkyserver on my laptop and the Beosound can see it no problem.....

Anyone out there got any suggestions? I've factory reset both devices and re-setup the QNAP and Beosound. Everything looks fine but the Beosound just keeps showing none|none in the storage submenu in service settings. I can ping everything. This is really starting to grind now.

I have Twonky tray running and it find the QNAP no bother!

How do you have the NAS and the BS5e connected? Wired or wireless? Are they connected? 

Thanks alot for the reply :) They are on the same switch and both plugged in via ethernet. At the moment both the QNAP and my Beosound are being assigned addresses by DHCP to rule out any DNS or IP addressing insonsitsency I could have made assiging manually. Just installed BubbleUPnP on to my Android handset and it can see the Twonky server too. I thought it might be a share permission issue once I found out that the Beosound wont find the Twonkyserver unless there are files for it to 'see'. However, there have always been files for it to 'see' as I added a few as soon as the QNAP was up with Twonky Server running on it. I just dont get it. Im almost at the stage of sending the Beosound back to see if there is something wrong with it. Im running the latest firmware on the QNAP and Beosound. Its doing my head in.

in a browser try: <ip_address_of_the_QNap>:9000

if Twonky sees the music files, you will see: Music. Select this and see for yourself if the Twonky server has collected the files.

To adjust the Twonky settings try: <ip_address_of_the_QNap>:9000/config.

Just to be sure: which format do the music files have?

The Twonkyserver sees the Music files no problem. The config pages work fine. What I had thought was that perhaps the QNAP security was blocking the Twonkyserver somehow but it would seem not since I can see the Twonkyserver from other devices. I am going to call Bang and Olufsen now. :( Thanks again!