Nice topic to do a thesis on!
setup: Beosound Moment and Beoplay V1, not integrated).
B&O app (ios version 3.3.1.......)
"Music" / "Radio"
Nowadays, the follows the same design idea as any music service app (I use Apple Music, Spotify, Deezer, Idagio), which is a good thing. As with website design, it is imo important that you immediately understand how you can navigate. Some websites look really great but are in some cases so different in its navigation that it becomes almost impossible to use. For Beosound Moment users B&O could have chosen to make the app in a way that it mirrors the Beosound Moment, then you would have had a nice consistent interface between the two of them.
Apart from that:
1. it looks a bit bland / basic. The circles for Artists does not look great imo. Letters / type could be better / bolder. Apple App does a nice mosaic thing. B&O should find something that makes it stand out but still follow the basic design idea. For example what was done on the moment where part of the artist picture was in focus and the rest out of focus.
2. functionality wise the issue is that it does not give me the same options as Deezer does. The section "especially for you" is missing. One very popular option in Deezer is "Flow" which should be in this section, but is not there or anywhere else. This could be because of API limitations; on the other hand I also use Sonos in combination with Deezer and "Flow" as well as "Picked for you" is available there so I wonder why
3. The play interface itself is simple but effective, but does not have a "wow" factor either.
4. The navigation on the bottom is not ideal. for music i think music / radio / settings make more sense.
"TV interface"
1. When you press a TV product (in my case the Beoplay V1), the navigation at the bottom of the screen should change with buttons to operate the TV; for example: TV / source / settings (or if you want to stick to what is there: Products / Multiroom / TV / Source)
2. The remote control in the app for me is not great at all:
- it looks quite/simple bad and cluttered. why is it white?
- there are three different screens you have to navigate with = too much
- settings button does not work
- bottom and top buttons /elements are too small / you make mistakes
- I can go on: i doubt this has ever been tested properly
Beosound Moment / Tablet
Overall I like it. I liked he Moodwheel concept very much when it came out. Later there was a complete overhaul more geared to search, which was a good addition. Given the overall concept (one touch play), I would have added more discovery functions based on listening behavior). Also I was never very impressed with the mood recommendations based on my music library. They should have added a filter function where I could have filtered out the genres that I would never use (so in my case / for example: never recommend music from genres: electro, reggae, dance)
Qua design:
1. the up and down scrolling to go to other screens works well
2. the navigation left to right works well
3. partly out of focus pictures: nice
4. moodwheel: nice
5. fonts: not so nice / too basic / simple
6. now playing screen: more picture / less text / and please list the album a song is from
7. hardware / idea / two sides / wood. all good / great
8. screen brightness: below par
9. missing: a setting accessible though the tablet without lifting the backside cover to adjust the bass / treble / left / right.
Hope this is useful / let me know if you have additional / follow up questions.
Peter