BeoMan4000 wrote:

Thank you so much for the answers so far, I really appreciate it! Apart from the visual inconsistency, do you guys have any comments on the aesthetics of the GUIs of B&O? Again, any experiences with screen-based interaction from B&O are relevant for my project.

You mean the book by Don Norman right? It's in my list of references already :) The emotional design aspect is immensely interesting when researching B&O, but it is also very difficult to measure.

What I need is real life observations and experiences of how the digital design of B&O does or does not support the B&O Experience as expected by the customers - you. Does it havde the right functions? Do the functions work right? Are they efficient to use? Are they pleasant to use? Do they add to or retract from the magic that B&O claims is inherent in its products?

Hi there, I wrote the BeoRemote 2.0 Android client. In terms of the client's technical design and implementation, I can confirm that the best tooling and practice's were used in its construction. I have since left the agency which is still responsible for the BeoRemote suite so can't really speak for updates to the Android client past v2.0.3 (which still isn't in the wild!).

The biggest issue we had in developing the application were (a) attempting to salvage poorly conceived 'common' components provided by other 3rd parties before our time and (b) arguing for a more standard UI/UX that would fit the budget.

In my opinion, they have identified the root cause of their previous app issues and are actively addressing the problem. Harmonising their products range is not a trivial task, its going to take time but the v2.0 applications for BeoRemote were an important step in that process.

So design is still very much owned by B&O and passionately defended. Development has been completed by not good enough dev houses previously and this caused issues as noted here...this has been address and the vision is clear.

Thank you very much for this info 🤒

MM

Thanks for sharing your experiences, dcbranton. It is much appreciated!

I absolut agree. I'm very disappointed about my experience with the new Avant 55". The apps which are offered are not very interesting. All the good and most wanted are not on the App store or are not accessible as a direct link. Amazon , sky , apple music are only a few to mention. 

Looks like B&O is not interested at all at their customer base, as soon as they have sold you a piece of equipment.

I send many inquires and suggestions thru the B&O support side and get always the same answer: "I will forward your request to the software team". Not sure if there is one.....

My first experience was the BeoPlayer of 2003 with BeoSound 2. I liked the user interface under Windows. It is a pity that this is discontinued. Accessing an iTunes library or something else with Beoplayer on all devices would be nice.

The BeoPlayer for iPhone and iPod touch with all the radio stations (no longer in the app store) is still fine and I am glad that the radio stations still get updates.

Accessing the BeoVisions, BeoSounds, BeoSystems, Essences, Players, BeoLabs and the libraries etc. with such an app is THE priority on my wishlist.

Peter the Biker wrote:

My first experience was the BeoPlayer of 2003 with BeoSound 2. I liked the user interface under Windows.

Hi Ronnie,

I'm a post graduate and I need help with my thesis project on the BeoSound Moment. I study UX/UI Design and Development at New York Institute of Technology. Is there any way to get a summary of your master's paper (in case there's a publication, it would be great)?

Stefan

 NYIT student ID: StefanAlbrecht

I'm particularly interested in the innovative MoodWheel. I can't post my questionnaire here, so any materials/comments/case studies are welcome.