Hi Paul,
I'm guessing from your previous posts that you have been "bitten by the B&O bug" in the way that many of us here have been. The design of their flagship products is a great lure for many people, but the ownership experience can be quite a challenging one.
In the same way that owners of classic cars often seem to have a love/hate relationship with their cars due to the trials and pitfalls of keeping their pride and joy in roadworthy condition, B&O enthusiasts can often be found wandering around Beoworld trying desparately to make sense of their latest error code or system configuration problem. B&O have taken the brave position of going against the flow, both in terms of product design and functionality and it is this bravery which results in challenges for owners.
Personally, I love the fact that this situation has generated Beoworld and other resources to make B&O ownership the entry pass to a worldwide community. Do you get that when you buy a Sony DVD player or an Aiwa hifi system? Can anyone point me to the user forum to get advice on the best Panasonic TV for my office? Admittedly, I may not need the same level of involvement with those mass-market, "fit and forget" products. However, I for one would rather have the pleasure of owning something special, even if that means I have to get involved to make it work how I want it to.
However, I may be biased, as I now make a living from getting other people's B&O equipment working, so I'm probably looking at this arguement through rose-tinted glasses...... 👍
I wish you well in your quest for answers.
Steve.