That's an unrealistically negative statement "so many unhappy customers" More than there are happy customers? Not sure about that... 

I don't believe the reason needs to be explained, plus it is difficult to explain, but once you own the products you'll "get it". You either get it or you don't in my opinion... I completely feel that B&o is worth the money, or i wouldn't have bought so many pieces! 

In answer to your question, why will no one take this by the tail? It's because most of us here don't feel this negatively about the company and the products! 

I'm setting up my tent next to Trip on this one...  i am trying very hard to get this, but i'm completely lost..

May i politely ask you to be more specific ? 

Lee 

It;s a poorly written post... i have no idea how i understood it...

He's saying "what is so good about b&o for those who are confronted with lots issues and having to spend alot of money..." I think 

He's made the observation that there are so many unhappy customers... 

A single word explains it, RUBBISH!!

John

Then again, we should extend him the common courtesy of letting him express his opinion without flaming him!

If you read the forum then it has a lot of folk expressing dissatisfaction or looking for help with issues, however that is what forums tend to be in general - the vast majority of happy, casual B&O users will never post here - it's the other side of the coin to why conducting market research here will be a bit of a waste of time!