Telephone haywire

5 replies
HE
Offline
Henry
BronzeFounder
Posted November 22, 2011 at 11:13 GMT
#1942329

Dear all,

I have been meaning to ask you for help for months now, but have unfortunately had a period of absence from the forums. I have a BeoCom 4 that was recently unplugged to move spot into a new piece of furniture I have bought. The handset tells me it has no dial tone, when all the cables are in fact connected. Is there a procedure to follow when plugging him in?

I also have two BeoCom 2s with the latest PSTN that have not been working for almost a year. The handsets do not switch on / respond in any way after leaving them on the charging dock for 24 hours. Only the younger one of the two showed a glimour of hope when I placed it on the dock for the first time; the backlight lit up and displayed the B&O logo momentarily and then returned to its dormant state.

I have not had the time to take them to my dealer, but upon mentioning this to him he says a battery change can be made on each handset for £65.00. I thought these things were fit for the bin when they died as they are an enclosed aluminium case.

Your advice would be appreciated.

J(
Offline
jinkster (archived)
Bronze
Posted November 22, 2011 at 11:28 GMT
#1942330

If it has no dial tone - it sounds like there maybe a problem with the telephone socket - can you try another phone to make sure there is a dial tone?

When I bought mine it just plugged in straight away - sometimes the connectors into the 3 way block need pushing in a little more than normal.

RE: Beocom2 - not sure about those. I doubt the battery would need changing if you didnt you have any issues with them before.

Good luck!

VA
Online
Valve1
Gold
Posted November 22, 2011 at 13:21 GMT
#1942331

Stars wrote:
I also have two BeoCom 2s with the latest PSTN that have not been working for almost a year
Rechargable batteries left uncharged long enough can die so you probably need new batteries.
Stars wrote:
fit for the bin when they died as they are an enclosed aluminium case.
I can post you a box if you are binning them :)

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound-9000.png Beosound-9000.png
Beomaster.png Beomaster.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
HE
Offline
Henry
BronzeFounder
Posted November 23, 2011 at 05:34 GMT
#1942332

Thanks for contributions. Chris, the BeoCom 4 is still flashing its red LED at me.

I'll take the BeoCom 2s to my dealer for the batteries later this week if I can.

J(
Offline
jinkster (archived)
Bronze
Posted November 23, 2011 at 05:44 GMT
#1942333

Stars, I have just pulled the "line" out and it started flashing - Information - No dial tone. Very strange, do you know anyone else with a Beocom 4 you could check it with? or try the local dealer.

 

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