Spotify Connect no longer available for B&O devices, please vote!

9 replies
R(
Offline
RvdW74 (archived2)
Bronze
Posted February 26, 2018 at 15:42 GMT
#2102365

Today I have learned from Spotify support that they have removed Spotify Connect availability for B&O devices, such as my BeoPlay A9 mk1. This is due to business decisions made by Spotify and B&O and will affect all B&O devices. 😭

 In my case leaving me with a worthless expensive A9 speaker, but I am not the only one.... More on that and replies from both B&O and Spotify support here https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/002/highlight/false/page/3/thre

 As Spotify states "You can add suggestions to our Community ideas board. Ideas that reach 100 votes are reviewed monthly, so be sure to keep an eye on the status of your idea." 

I have invested in an expensive speaker and payed Spotify its monthly fee for over the past years and am stumped this decision has been made so I would love them to bring back that functionality. 100 votes seem to be enough to get this under their attention so please vote here: 

U(
Offline
Ulrike (archived2)
Bronze
Posted February 26, 2018 at 19:15 GMT
#2102366

Hi,

hopefully you will find a solution for your device as well reading through this thread:

/forum/general-discussion-and-questions/essence-wont-accept-spotify-connect

All the best!

Leosgonewild
Offline
Leosgonewild
Bronze
Posted February 26, 2018 at 20:52 GMT
#2102367

What's the point of this "customer service"?

It is mor than obvious that you are employed by B&O to give tips and hunts they can't give themself officially.

This is more closer to spamming 

U(
Offline
Ulrike (archived2)
Bronze
Posted February 26, 2018 at 21:48 GMT
#2102368

leogoeswild wrote:

What's the point of this "customer service"?

It is mor than obvious that you are employed by B&O to give tips and hunts they can't give themself officially.

This is more closer to spamming 

Tag the particular person, please, you're referring to.

 

Leosgonewild
Offline
Leosgonewild
Bronze
Posted February 27, 2018 at 07:57 GMT
#2102369

Really? @Ulrike

U(
Offline
Ulrike (archived2)
Bronze
Posted February 27, 2018 at 08:29 GMT
#2102370

leogoeswild wrote:

It is mor than obvious that you are employed by B&O to give tips and hunts they can't give themself officially.

🙂😁😁

I'm a ceramic artist and employed by nobody.

Just loving B&O design 😁

What a funny thing ...

No problem Leo.

I will keep watching for software update experiences here, that's my

personal interest. And that's all.

Have a nice day 👍

 

 

 

H1
Offline
h1npw
BronzeFounder
Posted February 27, 2018 at 10:56 GMT
#2102371

Hi

I'm not at all familiar with the A9. Has it got any sort of AUX input socket? If so Id connect a Google Chromecast to it and run your music from your phone. They're only £30 and to my ears the sound is great played through Beolab 9s

Cheers

Nigel

B(
Offline
bartp (archived2)
Bronze
Posted February 27, 2018 at 11:21 GMT
#2102372

same boat )-: 

I miss Spotify from my bs5, but had same experience with Crestron ( the biggest name in automation)

They have released a product... hybrid that supposed to have airplay, Spotify (not connect) and other services on it.

Sold it to few customers and after short while it was abandoned. No Spotify.

Again... denon avr's used to have Spotify. now is only connect.

P(
Offline
poodleboy (archived2)
Bronze
Posted February 27, 2018 at 16:03 GMT
#2102373

My opinion is A9 is the best BeoPlay system by a long way and worth any effort you make to use it. Spotify Connect was a good idea that could be very troubling on the Essence. I do not miss it. It would be fine for me to attach the small player of your like to the back of A9 with hook and loop fastener and a USB cable. 

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