Good news. I’m unsure what changed as no update has been installed, but playing at lossless audio via Spotify Connect is now working on my Mozart speakers (balance and level).

B&O prepared for Spotify Hifi a long time ago, but it was up to Spotify when they wanted to launch it.

Lossless does not appear as an option for ASE in the Spotify app. I think your best option is to create a feature request through customer support :)

@cklit

I surely did so.

First thing they asked, was “which speakers I have connected to my Essence MK2’s”…..
…..as if that would matter 🤗

So I had to explain how it - the lossless connect thingy - works.
From their answers (3 different persons were involved) however, I am under the impression that they still do not understand it.

“We will forward your inquiry to our technical department” and later on “an update from our technical team. At this time, there are no plans to support Lossless Spotify to ASE products”.
And: “It should be supported in the near future for our Mozart-based products.” - a weird statement, since it already is working there.

This said….I had the opportunity to make my point e.g. the wish for support for Spotify Connect Lossless also on the ASE platform!
What could I expect more from ‘the support’ 🤔

MM

I'm sorry about this experience, but it's true that there's been some "fog" around this Spotify thing - some users have it, some don't, and the way Spotify has implemented the activation of Lossless has caused some confusion, also internally.

ASE products support at most CD quality (16-bit/44.1Khz) which is enough for Spotify Lossless.  If they wanted to add support for it they could probably do it fairly easily.

Agree….and it is ‘enough’ for me as well.

It is what my cd’s have given me for decades now…..which still is pretty fine.

MM

Lossless arrived on our Spotify Family account today.

I had to reboot the Theatre to enable it to switch to Lossless. The A5 switched to Lossless immediately though the battery was flat so it might have triggered that as a reboot.

I did a bit of testing with the lounge Theatre as the source and noticed that if I added the kitchen Beosound 35 via Beolink Spotify seemed to indicate that both speakers were lossless. Also the Beosound 35 showed the source as Spotify Connect instead of just Spotify. If I used the dining Beosound 2 (non Mozart) as the source it didn’t show as lossless (which was expected) and the linked kitchen Beosound 35 just displayed Spotify.

The Beosound 35 displays the source as Spotify Connect when attached to a Mozart source and Spotify if an ASE source is used. Anyway I might be overthinking this.

As suggested I have also logged a service request that lossless be made available to ASE products too.

Peter