Ask him to program your TV with the PUC tool 3 as kindly advised by w5bno123.No responce from my dealer yet.
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Sky Q PUC Update
45 replies
This is ridiculous, it's one thing having such a poor testing process that they release a completely duff version, but taking days to fix the issue when all they need to do is a simple version rollback is astonishing. They should be sweeping these forums continuously after releasing new software to be as efficient as possible in identifying and solving any issues that may arise.
Just had a responce
B&O are aware of the issue and looking for the route of the issue
I think they should release a new version immediately which is actually the last revision.
Who is the manufacturer of the Sky Q decoder?
Any more news?
Nope checking daily!!
Really bad form from B&O like everyone else said surly the smart thing to do is to immediately offer a downgrade to the previous PUC code.
Almost makes you think twice about updating software if you end up being to use it!
Annoyingly for my my Sky Box is upstairs and the bluetooth remote isn't great because of the distance!!
The whole point of Software updates is to make great products even better but after seeing some threads on the new BV14 it seems B&Os idea is to release products with teething problems use software updates to give them time to sort.
Almost want to just buy a BV7-55 and not have to worry!
Just sent Beocare an email telling them how poor their service is releasing an update that does not work and even more poor they have not offered a roll back as soon as they know.Appalling customer service!
I believe it's Cisco and there have been so many issues with these boxes, IR codes seem to differ from box to box
Why not write a PUC for the sky q using your puc tool 3 and upload it to the forum so users can load your pic into their TVs by USB.Using the excellent beo5/6 iPad app I've already done it for my beo6 @ home.I'm sure they would appreciate that.I believe it's Cisco and there have been so many issues with these boxes, IR codes seem to differ from box to box
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