Sky Q PUC Update

45 replies

Just wondered if someone could help I've just updated my Sky Q PUC to the latest software but now I've lost full control of my sky q box. Any suggestions how I can get my old software back on?

Brilliant just did latest update to PUC on V1 and now it does not work at all.

Same!!! WTF!!!!

This is RUBBISH. I feel bad for you. Do let us know what you learn from BeoCare so that we know when the right time to upgrade is. I don't want to be bricked as my Sky Q silver box is in the Garage.

Alex wrote:

Same!!! WTF!!!!

Astonishing. I'd be heavily cheesed off is this happened to me. Any word from your dealer(s)?

I reported it today and dealer said it's not on Beowise and he will log it immediately
mawheele wrote:

This is RUBBISH. I feel bad for you. Do let us know what you learn from BeoCare so that we know when the right time to upgrade is. I don't want to be bricked as my Sky Q silver box is in the Garage.

Not only RUBBISH, it's embarrassing.

B&O stop being control freaks and give your dealers the tools to write their own PUCS!

Then you may be ahead of the game instead of being constantly behind!

No responce from my dealer yet. 

StUrrock wrote:

Not only RUBBISH, it's embarrassing.

B&O stop being control freaks and give your dealers the tools to write their own PUCS!

Then you may be ahead of the game instead of being constantly behind!

There is a PUC tool generator for dealers to use if they wish, it's been around for a couple of years now 🙂 it's called PUC tool 3.
w5bno123 wrote:

There is a PUC tool generator for dealers to use if they wish, it's been around for a couple of years now it's called PUC tool 3.

That's great news how much is it?

Perhaps the people having problems with the Sky Q should ask the supplying dealer to reprogram the tv with this tool?
or
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