Somehow I cannot upload a photo but I can confirm the Horizon to show up as link source. Joining a TV program does not produce sound out of sync.
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Sending sound from BV Horizon to Moment/BeoPlay A9
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😎 coolSomehow I cannot upload a photo but I can confirm the Horizon to show up as link source. Joining a TV program does not produce sound out of sync.
Location: Sweden
My B&O Icons:
wrong answer - deleted post
I just don't understand why this isn't working for me. I'll try again when I get the new BSM. Currently the Horizon is connected to the Beolab's. Should I just then remove the speakers from the TV set-up (is that complicated)? Set up the speakers for the Moment and hope the TV will appear on the link page?
I must say I've had horrible experience with my set-up. Noting works. Never. This is now the 3rd moment I'll be getting (over the course of 2 years) because my previous ones just drove me mad with all sorts of problems.
The tech guys mentioned that maybe it could be my router, but I replaced my old router as well 9 months ago (thinking that maybe the router was the problem) and bought ASUS RT-AC5400, Tri-band Gigabit Router. So unless I need to preset the router somehow to work with all the B&O set-up, I don't think my router or internet connection is the problem.
What basically happens is that like with the Horizon not appearing on the link page, my Beoplay A9 sometimes disappears or I cannot connect to it in the Bang Olufsen App. BSM plays no music randomly and if I manage everything to work, if I'm lets say playing music on the BSM and join the Beoplay A9, then the Beoplay A9 would drop the connection after like an hour or two. This has been going on like this for over two years - and is absolutely driving me nuts to say the least.
Yesterday I was trying to play music on my Beoplay A9 but for some reason I could not. It always connected to the TV (and music came from the TV and no music from the A9), then I removed the link to the Beoplay A9 on the TV but still nothing... Any idea what I need to do?
So basically I've spent thousands of euros on products that never work. My dealer seriously thought I was crazy because I was always complaining. Then the tech guys came to set up the TV and instead of staying just a couple of hours it took them 7 hours (because also for them nothing worked)!! and in the end they took the BSM with them back - because also then NOTHING worked like it should. I think I'm cursed.
I can imagine that you are getting crazy with all this! I’m not a IT specialist but I’ll share my thoughts with you, for what it is worth.Now the Moment is currently out of your system, just try if you can use the A9 / Horizon as you would like for playing music (forget your wish for not using the tv for a few days). Try to setup the TV and the A9 so that they both appear in the app. This should be no problem. If that is not working fine, your network is the main suspect. If everything works well but after a few hours the A9 switches off then look for a auto power off setting within the A9 setup app. If you have a stabile system now and after installing the Moment problems start again, you know it is the Moment. First look if DHCP is switched off. Also make sure to use LAN wires first, so you can exclude the WiFI as the trouble maker. Regarding the speakers connected to the tv, after removing the plugs make sure you also delete the speakers in the setup menu of the tv.Best of luck and I’m sure your not haunted, only your leg is being pulled by bits and bites😁
And regarding music playing through the TV and the A9. Are you sure you used the app correctly? When you play Deezer music from the app it uses your A9 as main source and can play this only on your TV. Then if you swith off the TV the A9 also stops.You can manage different play situations with the app. If you have selected music on the tv by the build in deezer app, the tv is the main source and all others can join in. But the deezer app in the tv cannot be selected as direct source for another product. The A9 and BSM are able to do this. This means you can borrow the deezer music from your A9 or BSM to your TV without switching them on or play the music through them. It is possible that you had this going on. Little bit hard to explain in writing, main remark is that you must be aware of the Multiroom abilities of your products.Hope this helps.
Thank you Fansastic,
I'll do that!
just to be sure, should the DHCP be switched off or on? Any other settings on my routers that you/others can think of that I need to make sure are in a certain way?
Hope this helps! Routers is not my thing, I have all apple airports throughout the house, one is set as DHCP and the rest is in slave mode. My Moment worked with both DCHP on and off but I think it should be switched off. My Moment is the only device on WiFi and that is not perfect. Sometimes I have to reboot the Moment because Multiroom is delayed. After reboot everything works fine again.No other advise for your router I’m afraid. Mainly try to setup all things wired, when that works perfect you can introduce WiFi connections between your products (if needed)Good luck and hope you will find your joy in short time!BRSergeThank you Fansastic, I'll do that! just to be sure, should the DHCP be switched off or on? Any other settings on my routers that you/others can think of that I need to make sure are in a certain way?
To be honest I don't wan't to listen to music on the TV. I want to be able to listen to the sound from the TV (film etc) on my BeoPlay A9 and BSM.
once your set-up works how it should you will be fine and use it as you want.
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