Hello:
Would anyone be able to help me with a problem?
Since purchasing a used Beotalk 1401 (U.S. issue, 1991) recently, I have been unable to operate the answering system. The handset seems to work fine in its telephone functions, whether plugged directly into a wall socket or into a "splitter" along with the plug from the answering system. When the answering system is powered by the adapter / transformer, the "ON/OFF ANSW" or upper indicator flashes red (as it should, I believe). Following the steps listed in the manual for recording an outgoing message, however, the process fails. I am attempting to use the system with a B&O supplied power adapter (not included in my original purchase) but with a non B&O supplied, two-socket, plug-in splitter (again, the original absent on purchase). I am wondering if the lack of the originally supplied splitter / adapter may be the reason for malfunction. I suppose other possible causes could be improper plug installation (sequence of coloured wires is different on base and handset plugs) or circuit board issues.
On pressing this rocker switch to select the "ANSW" function, the LED changes to solid green and will flash (green) when the switch is held down. When the switch is released and the handset is lifted (dial tone is audible) no cue is apparent and, whether the handset is returned to the base (switched "off") or held (remaining "on"), the upper indicator returns within a few seconds to flashing red. Of course, no answer can be heard through the handset, following the steps listed to play one.
Even when using the ON/OFF selection of the upper rocker switch, the indicator briefly remains red then returns to flashing mode (as it would with no message recorded). It would seem there is no signal going from one unit to the other and I wonder, if the issue may indeed be with the line adapter, if I may be able to wire a two-socket wall plate to allow for this.
If anyone may have advice, clues, suggestions or a service manual, I would be very glad to hear from you!
Thanks!